Deposit/Guarantee Requirements

A 1 night deposit per room is required for arrivals between January 4, 2009 and December 24, 2009. A 2 night deposit is required for arrivals between December 25, 2009 - January 3, 2010. Credit card deposits must be in the guest's name or in the name of a member in the traveling party.

Cancellation/No-show Policies

You may cancel without penalty up to 4 days prior to arrival for any arrivals between January 4, 2009 and December 24, 2009. A 1 night room and tax fee will be charged for any cancellation received on or less than 3 days prior to the arrival date (Hawaii Standard Time). For arrival dates between December 25, 2009 and January 3, 2010, you may cancel without penalty up to 31 days prior to arrival. A 2 night room and tax fee will be charged for any cancellation received on or less than 30 days prior to the arrival date (Hawaii Standard Time). A reservation that was not honored is considered a no-show and the advance deposit will be forfeited.

Taxes and Fees

Room rates are subject to 12.962% tax (including Hawaii General Excise Tax of 4.166%, Transient Accommodations Tax of 8.25% and Honolulu County Surcharge of 0.546%).  Effective July 1, 2010, the total tax rate will be 13.962% for all reservations. Due to limitations within our booking engine, bookings confirmed PRIOR to July 1 for travel from July 1, 2009 and beyond will still reflect the current tax amount; you will only see the newly increased tax amount on your final bill upon checkout.  Thank you for your understanding.

Extra Charges

Extra person charge: $25 per night. Children 17 and under stay free using existing bedding; total occupants including children cannot exceed max pax (occupancy) of the confirmed room. Rollaways and cribs are subject to availability. Rollaway charge: $25 per night. Parking (Valet Only): $15 daily.

Terms and Conditions

Requests for specific bedding are honored whenever possible based on availability at check-in. Due to inventory limitations, these requests cannot be guaranteed. Rates, restrictions, and information are subject to change without notice. Not all restrictions are listed. All offers are subject to program availability. Rates are listed in US dollars except where otherwise noted. All published rates are commissionable to travel agents at 10%.