• Best Rate Guarantee
  • Terms & Conditions

Book Direct & Save!

You will not find a lower rate anywhere else online.

  • Best Rate Guarantee
    Find a lower rate on another website? Not only will we match it, but we also offer additional perks. Just give us a call at 1-800-367-5004. It's that simple.

  • Flexible Policies
    Change your stay with ease. It must be completed prior to the cancellation date.

  • Worry-Free Stays
    Feel confident knowing your condominium stay includes built-in damage protection.

  • Excellent Local Customer Service
    Our local team of dedicated vacation specialists is here to help you through the entire process and to easily resolve issues that may arise.

  • Secure Your Reservation
    By booking directly with Castle, you can rest assured that your room will be confirmed immediately upon reservation.

  • Exclusive Email Offers
    Get the best rates throughout the year by subscribing to our exclusive emails.

*Terms & Conditions

  • Castle Hotels & Resorts’ Best Rate Guarantee ensures you get the best rate when booking directly with us. To qualify, reservations must be made through our official channels (castleresorts.com, jp.castleresorts.com, or directly with the hotel), and a claim must be submitted within 24 hours of booking and at least 24 hours before check-in. The comparison rate must match the same property, room, number of guests, inclusions (like breakfast), dates, and cancellation policy, and proof of the lower rate is required.
  • Claims may be denied if changes are made to the reservation after approval or if the lower rate cannot be verified. Partial-stay claims or multiple claims for overlapping nights at the same property may be combined into one. Castle Hotels & Resorts is not responsible for any fees or costs from canceling or modifying a reservation. Cancellation periods and deposit requirements may vary by property and travel dates, so please check the property policies for details, and other restrictions may apply.