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Waikīkī shoreline and Diamond Head seen from the water on Oʻahu

Contact Us

Discover Your Home Away from Home with Castle Resorts & Hotels.

Still Have Questions? We're Here For You.

This website is designed as a comprehensive resource for information on Castle Resorts & Hotels properties throughout the Hawaiian Islands and Auckland, New Zealand. If you can't find the information you're looking for, we'd be happy to answer any questions you may still have.

Below are telephone, fax, and email contacts for our various departments. Please feel free to contact us in the manner that works best for you so we can assist you in any way possible. We want to help make your Castle vacation exceed your dreams.

Corporate Office Numbers

Toll-Free(800) 733-7753

U.S./Canada/Guam

Corporate Fax(808) 521-9994

Reservation Numbers

Toll-Free Fax(800) 477-2329

U.S./Canada/Guam

Reservations Fax(808) 545-2163

Corporate Office Email

Reservationsresinquiry@castleresorts.com
General Questions & Inquiriesinfo@castleresorts.com
Sales Departmentsales@castleresorts.com
Marketing Departmentmarketing@castleresorts.com
Public Relationspr@castleresorts.com
Corporate Clubbusiness@castleresorts.com
Meetings or Groupsgroups@castleresorts.com
Career Opportunitiescareers@castleresorts.com
Owner Informationowners@castleresorts.com
Website Questionswebmaster@castleresorts.com
Customer Servicecustomerservice@castleresorts.com
Waterfront Plaza, Castle Resorts & Hotels corporate headquarters in Honolulu

Corporate Headquarters

CASTLE RESORTS & HOTELS3 Waterfront Plaza500 Ala Moana Blvd., Suite 555Honolulu, HI 96813 USA

Property Directory

Direct contact information for Castle-managed properties across our destinations.

Oʻahu

Bishop Suites Downtown Honolulu pool and jacuzzi area

Bishop Suites Downtown Honolulu

1088 Bishop Street, 5th Floor, Honolulu, HI 96813

Reservations: (877) 367-1912

Castle @ Waikīkī Grand overlooking Kapiʻolani Park near Waikīkī Beach

Castle @ Waikīkī Grand

134 Kapahulu Avenue, Honolulu, HI 96815

Reservations: (877) 367-1912

Pool at Castle Bamboo Waikīkī Hotel

Castle Bamboo Waikīkī Hotel

2425 Kūhiō Avenue, Honolulu, HI 96815

Front Desk: (808) 922-7777

Castle Waikīkī Shore beachfront condominium on Waikīkī Beach

Castle Waikīkī Shore

2161 Kalia Road, Honolulu, HI 96815

Front Desk: (808) 952-4500

Waikīkī Circle Hotel exterior on Kalākaua Avenue

Waikīkī Circle Hotel

2464 Kalākaua Avenue, Honolulu, HI 96815

Reservations: (877) 367-1912

Waikīkī Heritage Hotel exterior on Beach Walk

Waikīkī Heritage Hotel

260 Beach Walk, Honolulu, HI 96815

Reservations: (877) 367-1912

Hawaiʻi Island

Aerial view of Castle Haliʻi Kai at Waikoloa on the Kohala Coast

Castle Haliʻi Kai at Waikoloa

69-1029 Nawahine Place, Waikoloa, HI 96738

Front Desk: (808) 886-4307

Castle Kanaloa at Kona oceanfront condominium resort in Keauhou

Castle Kanaloa at Kona

78-261 Manukai Street, Kailua-Kona, HI 96740

Front Desk: (808) 322-9625

Castle Waimea Country Lodge exterior in upcountry Waimea with rolling green pastures

Castle Waimea Country Lodge

65-1210 Lindsey Road, Kamuela, HI 96743

Front Desk: (808) 885-4100

Aerial view of Hilo Hawaiian Hotel on Hilo Bay with Mauna Kea in the distance

Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, HI 96720

Front Desk: (808) 935-9361

Maui

Castle Kamaʻole Sands Resort grounds across from Kamaʻole Beach Park III in Kīhei, Maui

Castle Kamaʻole Sands Resort

2695 S. Kīhei Road, Kīhei, HI 96753

Front Desk: (808) 270-1200

Oceanfront Lāhainā Shores Beach Resort in historic Lāhainā Town with views of the West Maui Mountains

Lāhainā Shores Beach Resort

475 Front Street, Lāhainā, HI 96761

Reservations: (877) 367-1912

Oceanfront Nāpili Surf Beach Resort on Nāpili Bay in West Maui

Nāpili Surf Beach Resort by Castle

50 Nāpili Place, Lāhainā, HI 96761

Reservations: (877) 367-1912

Kauaʻi

Aerial view of the pool at Castle Kaha Lani Resort on Kauaʻi's Coconut Coast

Castle Kaha Lani Resort

4460 Nehe Road, Līhuʻe, HI 96766

Front Desk: (808) 822-9331

Oceanfront Castle Poʻipū Shores overlooking the Pacific from a coastal cliff on Kauaʻi's south shore

Castle Poʻipū Shores

1775 Peʻe Road, Kōloa, HI 96756

Front Desk: (808) 742-7700

Aerial view of Kiahuna Plantation and Beach Bungalows on Poʻipū Beach

Kiahuna Plantation ® & Beach Bungalows by Castle

2253-B Poʻipū Road, East Entrance, Kōloa, HI 96756

Front Desk: (808) 742-2200

Oceanfront view of The ISO Hotel on Kauaʻi's Royal Coconut Coast

The ISO Hotel, Trademark Collection by Wyndham

4-796 Kūhiō Highway, Kapaʻa, HI 96746

Front Desk: (808) 822-3971

Molokaʻi

Oceanfront Castle Molokaʻi Shores on Molokaʻi's south shore with pool and lawns at sunset

Castle Molokaʻi Shores

Kamehameha Highway, Star Route, Kaunakakai, HI 96748

Front Desk: (808) 553-5954

Beyond Hawaiʻi

Exterior of My TRI Suites in the Tahoe-Reno Industrial Center, Nevada

My TRI Suites Reno Sparks

1103 Venice Drive, Sparks, NV 89437

Reservations: (877) 367-1912

The Spencer Suites Auckland exterior in Takapuna with views toward Rangitoto Island

The Spencer Suites Auckland

9-17 Byron Avenue, Takapuna Beach, Auckland, New Zealand

Front Desk: +64 9 916 6111