• A 50% deposit will be charged at the time of booking

• Remaining balance due 30 days prior to arrival

The credit card used for the deposit must be in guest’s name or in the name of a member in the traveling party. The outstanding balance will be collected upon check–in, if not provided prior to arrival. Reservations are not confirmed until the initial deposit and reservation processing fee is received.

• Castle will provide a full refund (not including the $30 + tax non-refundable reservation processing fee) for cancellations at least 3 days prior to arrival.
• If cancellation is made fewer than 3 days to arrival (including no-shows), total payment minus damage waiver plus tax, cleaning fees plus tax, and resort fees plus tax is forfeited.

• Castle will provide a full refund (not including the $30 + tax non-refundable reservation processing fee) for cancellations at least 30 days prior to arrival.
• If cancellation is made fewer than 30 days to arrival (including no-shows), total payment minus damage waiver plus tax, cleaning fees plus tax, and resort fees plus tax is forfeited.

Please visit www.castleresorts.com/package-policy if you have booked a package deal or as a corporate club member to see specific deposit & cancellation policies, package inclusions, and a comprehensive list of all applicable terms & conditions for your selected package.

Room rates are subject to Hawaii General Excise Tax and Transient Accommodations Taxes, which currently totals 14.962%.

A non-refundable reservation processing fee of $30 is applied to each reservation.

A cleaning fee will be applied to all bookings for stays and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

• 1-9 Nights Stay
  • One Bedroom $194
  • Two Bedroom $250
• 10+ Nights Stay
  • One Bedroom $279
  • Two Bedroom $365

Any stay over 10 nights a Mid-stay clean is performed (to include linen, towel and trash change & sweep/vacuum floors).

There is a 5 Night Minimum Stay for all reservations from December 23 - January 2.

• • Children 17 and under stay free using existing bedding; total occupants including children cannot exceed the maximum occupancy of the confirmed room. Noncompliance with this policy can result in a supplemental per person fee an/or immediate cancellation of the right to occupy the unit.
  • Cribs are subject to availability and can be rented for $20 per night.
  • Rollaway Beds are subject to availability and can be rented for $30 per night.

• • Parking is free.
  • Any stay over 10 nights a mid-stay full cleaning is performed.

To be eligible for a qualified rate (Military, Senior, Kama'aina, Government, AAA/CAA, Commercial, Airline employee, Owner Club, Travel Agent, etc.) guests must present a valid form of identification at check-in. If you are unable to provide sufficient identification, Castle Resorts & Hotels will provide you with the best available rate at the time of check-in.

Castle offers a pre-pay & non-refundable rate for selected properties at various times. To be eligible for this special rate, the full amount must be paid by the time of booking. All bookings are final and may only be altered by a qualified Castle Employee. Cancellation will result in a full stay charge.

Castle Resorts & Hotels cannot guarantee requests for specific units but will honor such requests when feasible based on availability at check-in. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of a similar or superior room type. All reservations are subject to change or cancellation if rooms become unavailable for reasons including, but not limited to, natural disasters or other acts of nature, damage to the property or maintenance problems, strikes, owner usage, sale of unit, changes in applicable law, or failure of other guests to vacate as scheduled.

Front desk hours: 24 hours
Check-in: after 3 pm
Check-out: before 12 am

Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

• • Rates, restrictions, policies and all information are subject to change without notice.
  • Occupancy of the unit is subject to the house rules of the Kiahuna Plantation Association of Apartment Owners, which are applicable to all owners, guests and occupants.
  • Castle Resorts & Hotels reserves the right to terminate occupancy without a refund should violations of house rules occur.
  • At least one person from the confirmed party must register at the front desk during business hours and be the responsible occupant for the entire length of stay.
  • No subleasing is allowed.
  • All offers are subject to program availability.
  • Rates are listed in US dollars except where noted otherwise.
  • All published rates are commissionable to travel agents at 10%.