Yes, your card will be charged the required deposit at booking. If you are booking a non-refundable rate, your card will be charged the entire stay at booking.

A non-refundable reservation processing fee of $30 is applied to each reservation.

A cleaning fee will be applied to all bookings. Fees are per stay, per condo unit, plus taxes.

• 1-9 Nights Stay
  • One Bedroom $225
  • Two Bedroom $280
• 10+ Nights Stay
  • One Bedroom $279
  • Two Bedroom $342

Yes, as long as the cancellation does not fall within the cancel period.

Please refer to our Policies Section below.

To modify or cancel your reservation, please call (800) 367-5004 or +1 (808) 545-3510.

Standard check in time is after 3pm HST and check out is before 11am HST.

The front desk is open 24 hours.

You may request for early checkin or late checkout, which will be subject to availability. Fees may apply.

Yes, a map of the resort can be found here.

If you made an online reservation, you will be receiving an email confirmation. Please check your spam/junk mail folder if you have not received anything. To reconfirm your reservation, you can call our customer representative at (800) 367-5004 or send us an email resinquiry@castleresorts.com.

Yes, you can upgrade to a larger suite or room with a view. Call us at (800) 367-5004 and a customer representative will be delighted to assist you.

We do not charge a resort fee.

You may make requests at the time of booking. Please note, requests are not guaranteed but we will do our best to accommodate all requests.

Please refer to our Policies Section below.

Cribs are subject to availability and can be rented for $20 per night. You may request at the time of booking.

Yes, every room offers free high-speed Internet access via cable, as well as free wifi.

For a full list of amenities, please visit our Guest Rooms page.

All our rooms are non smoking in compliance with state law.

Unfortunately we do not.

Complimentary bathroom amenities include shampoo, conditioner, body lotion, facial soap, and body soap.

Yes. Castle guests are offered exclusive use to the Poipu Beach Athletic Club which features an 82,000 gallon resort-style pool with a slide, as well as a sandy-bottom kiddie pool area.

Please Note: per the directive from the Hawaii Governor's Office, Poipu Beach Athletic Club will be closed effective March 20, 2020 until further notice.

Yes, beach towels and chairs are offered at no charge at the Beach Activity Center..

Bulding range from 1 to 3 floors with no elevators.

The one bedroom suites offer either a king or queen plus a sofa bed. The two bedroon suites offer either a king or queen, two twins plus a sofa bed.

Pets are not allowed in our guest rooms and resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

The resort offers a couple dining options: Plantation Gardens Restaurant & Bar is open daily from 5 pm for cocktails and dinner. The popular Paco's Tacos Cantina offers a huge array of breakfast and lunch dishes, taco specialties, seafood platers, burritos, taco salads & more. Paco's Tacos is located at the Kiahuna Golf Course.

Please Note: per the directive from the Hawaii Governor's Office, both restaurants will be closed for dining effective March 20, 2020 and are switching to take-out orders only. At this time, Paco's Tacos is offering hotel delivery.

No, we do not.

Public transportations are available from the airport to the property, including car, shuttle, taxi and public transit. Our properties do not offer airport shuttles or transfers.

Kiahuna Plantation is beachfront.

The airport is 14.2 miles from Lihue airport, approximately a 25-30 minute drive. If you need driving directions from the airport to the resort.

Yes, we call a taxi for you as needed and requested.

Self parking is available free of charge.

For arrivals by December 24th, 2021 a deposit including 1 night + tax and a $30 + tax non-refundable reservation processing fee will be charged.

For Reservations made on July 1st and later with arrivals by December 25, 2021 and later a deposit including 2-nights + tax and a $30 + tax non-refundable reservation processing fee will be charged.

The credit card used for the deposit must be in guest’s name or in the name of a member in the traveling party. The outstanding balance will be collected upon check–in, if not provided prior to arrival. Reservations are not confirmed until the initial deposit and reservation processing fee is received.

For Reservations made on July 1st, 2021, through January 31st, 2022, with Arrivals from December 25, 2021:

• Castle will provide a full refund (not including the non-refundable reservation processing fee + tax) for cancellations at least 30 days prior to arrival. Castle will also charge a Cancellation Fee at $100 + Tax.
• If cancellation is made fewer than 30 days of arrival (including no-shows), Guest will forfeit the non-refundable reservation processing fee + tax, and the 2-night room deposit + tax.

For Reservations made on February 1st, 2022, and beyond, for Arrivals up to and including December 15th, 2022:

• Castle will provide a full refund (not including the $30 + tax non-refundable reservation processing fee) for cancellations at least 4 days prior to arrival.
• If cancellation is made 3 days or less to arrival (including no-shows), Guest will forfeit the non-refundable reservation processing fee + tax, and the 2-night room deposit + tax.

If reservation made at least 30 days prior to arrival a deposit including 50% of the total reservation cost will be charged at time of booking. Remaining 50% balance is due 29 days prior to arrival.

If reservation made less than 30 days prior to arrival the total reservation cost will be charged at time of booking.

The credit card used for the deposit must be in guest’s name or in the name of a member in the traveling party.

For Reservations made on July 1st, 2021, through January 31st, 2022, with Arrivals from December 25, 2021:

• Castle will provide a full refund (not including the non-refundable reservation processing fee + tax) for cancellations at least 30 days prior to arrival. Castle will also charge a Cancellation Fee at $100 + Tax.
• If cancellation is made fewer than 30 days of arrival (including no-shows), Guest will forfeit the non-refundable reservation processing fee + tax, and the 50% room deposit + tax.

For Reservations made on February 1st, 2022, and beyond, for Arrivals up to and including December 15th, 2022:

• Castle will provide a full refund (not including the $30 + tax non-refundable reservation processing fee) for cancellations at least 4 days prior to arrival.
• If cancellation is made 3 days or less to arrival (including no-shows), Guest will forfeit the non-refundable reservation processing fee + tax, and the 50% room deposit + tax.

Please visit www.castleresorts.com/package-policy if you have booked a package deal or as a corporate club member to see specific deposit & cancellation policies, package inclusions, and a comprehensive list of all applicable terms & conditions for your selected package.

Room rates are subject to Hawaii General Excise Tax and Transient Accommodations Taxes, which currently totals 14.962%.

A non-refundable reservation processing fee of $30 is applied to each reservation.

A cleaning fee will be applied to all bookings. Fees are per stay, per condo unit, plus taxes.

• 1-9 Nights Stay
  • One Bedroom $225
  • Two Bedroom $280
• 10+ Nights Stay
  • One Bedroom $279
  • Two Bedroom $342

There is a 5 Night Minimum Stay for all reservations from December 23 - January 2.

• • Children 17 and under stay free using existing bedding; total occupants including children cannot exceed the maximum occupancy of the confirmed room. Noncompliance with this policy can result in a supplemental per person fee an/or immediate cancellation of the right to occupy the unit.
  • Cribs are subject to availability and can be rented for $20 per night.
  • Rollaway Beds are subject to availability and can be rented for $30 per night.

• • Parking is free.

To be eligible for a qualified rate (Military, Senior, Kama'aina, Government, AAA/CAA, Commercial, Airline employee, Owner Club, Travel Agent, etc.) guests must present a valid form of identification at check-in. If you are unable to provide sufficient identification, Castle Resorts & Hotels will provide you with the best available rate at the time of check-in.

Castle offers a pre-pay & non-refundable rate for selected properties at various times. To be eligible for this special rate, the full amount must be paid by the time of booking. All bookings are final and may only be altered by a qualified Castle Employee. Cancellation will result in a full stay charge.

Castle Resorts & Hotels cannot guarantee requests for specific units but will honor such requests when feasible based on availability at check-in. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of a similar or superior room type. All reservations are subject to change or cancellation if rooms become unavailable for reasons including, but not limited to, natural disasters or other acts of nature, damage to the property or maintenance problems, strikes, owner usage, sale of unit, changes in applicable law, or failure of other guests to vacate as scheduled.

Front desk hours: 24 hours
Check-in: after 3 pm
Check-out: before 12 am

Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

• • Rates, restrictions, policies and all information are subject to change without notice.
  • Occupancy of the unit is subject to the house rules of the Kiahuna Plantation Association of Apartment Owners, which are applicable to all owners, guests and occupants.
  • Castle Resorts & Hotels reserves the right to terminate occupancy without a refund should violations of house rules occur.
  • At least one person from the confirmed party must register at the front desk during business hours and be the responsible occupant for the entire length of stay.
  • No subleasing is allowed.
  • All offers are subject to program availability.
  • Rates are listed in US dollars except where noted otherwise.
  • All published rates are commissionable to travel agents at 10%.