Yes, your card will be charged the required deposit at booking. If you are booking a non-refundable rate, your card will be charged the entire stay at booking.

A non-refundable reservation processing fee of $25 is applied to each reservation.

A cleaning fee will be applied to all bookings for stays and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

• 1-9 Nights Stay
  • One Bedroom $160
  • Two Bedroom $205
• 10+ Nights Stay
  • One Bedroom $240
  • Two Bedroom $305

Any stay over 10 nights a Mid-stay clean is performed (to include linen, towel and trash change & sweep/vacuum floors).

Yes, as long as the cancellation does not fall within the cancel period.

Please refer to our Policies Section below.

To modify or cancel your reservation, please call (800) 367-5004 or +1 (808) 545-3510.

Standard check in time is after 3pm HST and check out is before 11am HST.

The front desk is open 24 hours.

You may request for early checkin or late checkout, which will be subject to availability. Fees may apply.

If you made an online reservation, you will be receiving an email confirmation. Please check your spam/junk mail folder if you have not received anything. To reconfirm your reservation, you can call our customer representative at (800) 367-5004 or send us an email resinquiry@castleresorts.com.

Yes, you can upgrade to a larger suite or room with a view. Call us at (800) 367-5004 and a customer representative will be delighted to assist you.

We do not charge a resort fee.

You may make requests at the time of booking. Please note, requests are not guaranteed but we will do our best to accommodate all requests.

Please refer to our Policies Section below.

Cribs are subject to availability and can be rented for $20 per night. You may request at the time of booking.

Yes, every room offers free high-speed Internet access via cable, as well as free wifi.

For stays of 6 nights or more, there is free daily towel replacement, trash removal and making of beds. Every 4th day, there is full housekeeping service.

For a full list of amenities, please visit our Guest Rooms page.

All our rooms are non smoking in compliance with state law.

Unfortunately we do not.

Complimentary bathroom amenities include shampoo, conditioner, body lotion, facial soap, and body soap.

Yes. Castle guests are offered exclusive use to the Poipu Beach Athletic Club which features an 82,000 gallon resort-style pool with a slide, as well as a sandy-bottom kiddie pool area.

Yes, beach towels and chairs are offered at no charge at the Beach Activity Center..

Bulding range from 1 to 3 floors with no elevators.

The one bedroom suites offer either a king or queen plus a sofa bed. The two bedroon suites offer either a king or queen, two twins plus a sofa bed.

Pets are not allowed in our guest rooms and resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

The resort offers a few dining options: Plantation Gardens Restaurant & Bar is open daily from 5 pm for cocktails and dinner. The popular Joe's on the Green offers a huge array of breakfast and lunch dishes, sandwiches, salads and grilled items. Joe's is located at the Kiahuna Golf Courses.

Yes, you can pre-order groceries and have them delivered to your room prior to arrival or during your stay. Visit Islandgroceryservice.com.

Public transportations are available from the airport to the property, including car, shuttle, taxi and public transit. Our properties do not offer airport shuttles or transfers.

Kiahuna Plantation is beachfront.

The airport is 14.2 miles from Lihue airport, approximately a 25-30 minute drive. If you need driving directions from the airport to the resort.

Yes, we call a taxi for you as needed and requested.

Self parking is available free of charge.

All reservations require a deposit of one night plus Hawaii General Excise Tax to be charged at the time of booking. The remaining balance is due upon check-in.

The credit card used for the deposit must be in guest’s name or in the name of a member in the traveling party. The outstanding balance will be collected upon check–in, if not provided prior to arrival. Reservations are not confirmed until the initial deposit and reservation processing fee is received.

Refundable if cancelled 30 days or more prior to arrival, 29 days or less to arrival forfeits 1 night + General Excise Tax (including no-shows).

Deposit:

• A 50% deposit will be charged at the time of booking

Remaining Balance

• Remaining balance due 30 days prior to arrival

The credit card used for the deposit must be in guest’s name or in the name of a member in the traveling party. The outstanding balance will be collected upon check–in, if not provided prior to arrival. Reservations are not confirmed until the initial deposit and reservation processing fee is received.

100% refundable if cancelled 30 days or more prior to arrival. 29 days or less forfeits total payment

Please visit www.castleresorts.com/package-policy if you have booked a package deal or as a corporate club member to see specific deposit & cancellation policies, package inclusions, and a comprehensive list of all applicable terms & conditions for your selected package.

Room rates are subject to Hawaii General Excise Tax and Transient Accommodations Taxes, which currently totals 14.416%.

A non-refundable reservation processing fee of $25 is applied to each reservation.

A cleaning fee will be applied to all bookings for stays and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

• 1-9 Nights Stay
  • One Bedroom $160
  • Two Bedroom $205
• 10+ Nights Stay
  • One Bedroom $240
  • Two Bedroom $305

Any stay over 10 nights a Mid-stay clean is performed (to include linen, towel and trash change & sweep/vacuum floors).

There is a 5 Night Minimum Stay for all reservations from December 23 - January 2.

• • Children 17 and under stay free using existing bedding; total occupants including children cannot exceed the maximum occupancy of the confirmed room. Noncompliance with this policy can result in a supplemental per person fee an/or immediate cancellation of the right to occupy the unit.
  • Cribs are subject to availability and can be rented for $20 per night.
  • Rollaway Beds are subject to availability and can be rented for $30 per night.

• • Parking is free.
  • Additional housekeeping services can be requested for a surcharge.
  • You may use Castle'ss Island Grocery Delivery Service to order your groceries & have them delivered to your room prior to arrival or during your stay. Visit www.islandgroceryservice.com. Fee applies

To be eligible for a qualified rate (Military, Senior, Kama'aina, Government, AAA/CAA, Commercial, Airline employee, Owner Club, Travel Agent, etc.) guests must present a valid form of identification at check-in. If you are unable to provide sufficient identification, Castle Resorts & Hotels will provide you with the best available rate at the time of check-in.

Castle offers a pre-pay & non-refundable rate for selected properties at various times. To be eligible for this special rate, the full amount must be paid by the time of booking. All bookings are final and may only be altered by a qualified Castle Employee. Cancellation will result in a full stay charge.

Castle Resorts & Hotels cannot guarantee requests for specific units but will honor such requests when feasible based on availability at check-in. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of a similar or superior room type. All reservations are subject to change or cancellation if rooms become unavailable for reasons including, but not limited to, natural disasters or other acts of nature, damage to the property or maintenance problems, strikes, owner usage, sale of unit, changes in applicable law, or failure of other guests to vacate as scheduled.

Front desk hours: 24 hours
Check-in: after 3 pm
Check-out: before 12 am

Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

• • Rates, restrictions, policies and all information are subject to change without notice.
  • Occupancy of the unit is subject to the house rules of the Kiahuna Plantation Association of Apartment Owners, which are applicable to all owners, guests and occupants.
  • Castle Resorts & Hotels reserves the right to terminate occupancy without a refund should violations of house rules occur.
  • At least one person from the confirmed party must register at the front desk during business hours and be the responsible occupant for the entire length of stay.
  • No subleasing is allowed.
  • All offers are subject to program availability.
  • Rates are listed in US dollars except where noted otherwise.
  • All published rates are commissionable to travel agents at 10%.