COVID-19 Update:
Mandatory 14-Day Quarantine

Policy applies to All Incoming Hawaii Visitors

In an effort to protect the health and safety of Hawaii visitor and residents, the state of Hawaii currently has a mandatory 14-day quarantine for all incoming visitors and residents.This means that visitors must stay in place at their hotel, in their room, for 14 days or the duration of their stay except for medical emergencies and care. The quarantine is in effect until further notice.

Here is what you need to know about the quarantine:

  • Checkpoints are set up at all airports to meet travelers disembarking from planes to

    check identification, travel history, and to confirm where they will be self-quarantining.
  • Visitors are required to proceed directly to their hotel or rented lodging.
  • Visitors must remain in the designated quarantine location for a period of 14 days or the

    duration of their stay in the State of Hawaii, whichever may be shorter.
  • The only time the visitor may leave their room is for medical emergencies or to seek

    medical care.
  • Visitors are not allowed to visit any public spaces on the property, including but not

    limited to, pools, meeting rooms, fitness centers, or dining establishments.
  • The visitor cannot receive any visitors unless it is a physician, healthcare provider, or

    individual that is authorized to enter by the Director of the Hawaii Emergency Management Agency.
  • The visitor is obligated to comply with all rules and protocols set forth by the property.
  • Visitors are responsible for any and all costs related to the quarantine period.

Failure to comply with this order is a misdemeanor that is punishable to a fine of up to $5,000, imprisonment for up to a year, or both.

We encourage all guests with existing reservations through June 30th, 2020 to reschedule their visit at this time. To modify your existing reservation, please call us toll-free at 1-844-596-1749, option 1.

For the health and safety of our guests and staff, we are pleased to launch enhanced protocols for cleanliness and disinfecting at each of our hotels, resorts, and vacation rentals throughou Hawaii and New Zealand.

For answers to frequently asked questions, click here.

Mahalo for your understanding. We look forward to welcoming you to our beautiful island home in the near future.