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Career Opportunities

Join the Castle. Let's work together.

Career Opportunities

Join Our Team. Let’s work together!

Castle Resorts & Hotels is not only in the business of providing dream vacations, but we also provide dream jobs. Whether you aspire to be a concierge on Maui or a banquet steward in Auckland, New Zealand, Castle offers you the chance to work for a hotel and resort condominium industry leader, in an environment that encourages growth. The kind of job where you're constantly evolving, adapting, and taking on new challenges.

  • Competitive Benefits Package We offer a competitive salary, paid vacation, health insurance, 401k, employee room discounts, and more!
  • Positive Work Environment We encourage your long-term growth and development. We’ll give you the tools you need to be successful.
  • Innovative and Progressive We pride ourselves on our innovative approach in the marketplace.

Be part of a winning team

  • Castle employees are passionate about what they do, and they do it better than anybody. We believe we have the best staff in hospitality. We think it's because our employees love where they work. Sound interesting to you? Check out our job listings.
  • Success in service starts right here.

Current Job Openings

  • General Maintenance Technician (Dual Function as Security Guard

    The full-time general maintenance technician will be responsible for repairing, refurbishing, and maintaining facilities and furnishings in an independent manner with minimal supervision. Must be able to perform minor duties in plumbing, electrical, carpentry, painting, drywall, and appliance repairs efficiently and in a thorough manner in accordance with quality standards. This a dual position to perform as a security guard, as needed.

    Details:
    • Employee Type: Full-Time Employee
    • Location: Hawaii Island
    • Education Required: High School Diploma or Equivalent Preferred. On-the-job training provided.
    Open Details
    Essential Functions and Responsibilities:

    For a condominium resort property on Hawai’i Island, we are seeking a Maintenance technician with functions and responsibilities that include but are not limited to:

    1. Able to utilize equipment, tools, materials, and supplies in an economical, efficient, skillful, and safe manner.
    2. Report maintenance issues and safety concerns to supervisor.
    3. Complete daily trouble reports and timesheets in an accurate and understandable manner.
    4. Responsible for the safe use and operation of all tools and materials associated with the tasks related to this position.
    5. Maintain a clean and orderly work area.

    Additionally, this individual must be flexible to perform functions as an On-Site Security Guard, as needed. Overall responsibilities include (but are not limited to): observe and report all incidents throughout the property during shift; ensure the safety of all persons on property; watch over the buildings and the property as a whole for water, fire and theft issues; maintain the peace and quiet enjoyment of the property by de-escalating any argument / incidents and/or altercations in support of the property’s house rules; assist with guest late arrivals; monitor and man the guard house station, including allowing entry to the property for valid persons; property rounds (deggy patrols) on the security cart to ensure observance and attention to property conditions.

    Qualifications
    1. Minimum of three (3) years of hotel or condominium resort interior maintenance experience or an equivalent amount of experience in related areas. Must be able to life 75 pounds.
    2. Strong verbal and written communication skills.
    3. Must possess valid Hawaii state guard card (or will provide training for certification).
    4. Reliable; able to multi-task and learn on the job.
    5. At least three (3) years of security guard experience.
    6. Must possess good common sense, reasoning, and judgment ability.
    7. Good knowledge of maintenance and security guard functions.
    8. Must possess valid Hawaii driver’s license or transportation to and from work.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

  • Regional Director of Maintenance

    Oversee and direct ALL maintenance-related operations for both rental and AOAO programs at Kauai property. Provides maintenance and engineering oversight and guidance to select Castle Resorts properties.

    Details:
    • Employee Type: Full-Time Employee
    • Location: Kauai
    • Education Required: High School Diploma or General Education Degree.
    • Experience Must have 3-5 years resort maintenance experience in a supervisory position or equivalent. Previous condominium experience is helpful, but not required. Hands-on experience in resort maintenance and/or construction-related trades is helpful, but not required.
    Open Details
    Essential Functions and Responsibilities:
    1. Oversee and direct ALL maintenance-related operations for both rental and AOAO programs at Kauai property.
    2. Oversee and direct general maintenance operations at select Castle Resorts properties.
    3. Provide specialized training and guidance to all Castle Resorts’ maintenance / engineering employees as required.
    4. Oversee and direct construction projects at select properties as required.
    5. Perform routine property inspections ensuring property appearance meets respective AOAO standards.
    6. Create preventative maintenance programs at properties as required.
    7. Recognize any mechanical, structural, electrical, safety, or operational concerns at select properties and be able to create a standard for remediation.
    8. reate standards and work specifications for renovation and construction projects.
    9. Provide maintenance / engineering support for all property transitions, both incoming and outgoing.
    10. Perform all office functions for this position.
    11. Actively assist and advise Boards and General Managers in the development and adherence to the respective Reserve Studies.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

  • General Manager - Maui

    Overall responsibility for the operational management of the rental program at a condominium property. Responsible for operations, assistance in financial reporting, sales & marketing, and revenue management. Must possess excellent communication skills with owners, guests, employees, and rental program guests. Only applicants that are Hawaii residents will be considered.

    Details:
    • Employee Type: Full-Time Employee
    • Location: Maui
    • Education Required: College 4 year degree preferred.
    Open Details
    Essential Functions and Responsibilities:
    1. Various Human Resources management responsibilities to include managing staff, evaluations, coordinate salaries and wages, performance standards, and hiring / corrective actions, where applicable.
    2. Property responsibilities to include owner arrivals, unit inspections, property inspections, property maintenance, property improvement, guest service, and assure that all policies and procedures are fully and equally implemented and enforced.
    3. Risk Management to assure OSHA compliance; establish a Safety Committee to all employees are properly trained in their respective areas; know Emergency Disaster Plans procedures and execute accordingly.
    4. Financial Responsibilities – preparation of annual budget; assure achievement through effective cost analysis, identify unfavorable variances, and implement corrective measures; weekly forecasting and planning within budgetary guidelines; adhere to cost control measures; follow expense approval process.
    5. Sales & Marketing – participate in preparation of annual top line projections. 90-day forecast weekly preparation to optimize revenue opportunities. Reservations and marketing oversight.
    6. Owner Relations – clear and concise owner communication, including preparing newsletters. Rental program growth and retention.
    7. AOAO / Rental Board of Directors Relations – Board communication, prepare and attend annual homeowners and board meetings.
    8. This position reports directly to the Senior Vice President of Operations.
    9. Other duties and responsibilities as assigned by the Seniore Vice President of Operations or CEO.
    Qualifications:
    1. Proficient in Microsoft Word and Microsoft Excel programs.
    2. Strong verbal and written communication skills.
    3. Strong organizational skills.
    4. Reliable; able to multi-task and learn on the job.
    5. At least seven (7) years of hospitality industry experience.
    6. Bachelor's degree in Management or other related field of study preferred.
    7. Experience with multi-tasking various items in a timely and efficient manner.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

  • Guest Services Supervisor

    We are looking to fill a full-time Front Desk Guest Services Supervisor position at Kanaloa at Kona, a private condominium oceanfront resort on 17 acres of tropical landscape, overlooking historic Keauhou Bay and Kona's lava rock coastline.

    Details:
    • Location: Kona, Hawaii Island
    • Education and Experience: Any combination of formal education, training, or experience that provides the required knowledge, skills, and abilities to perform the duties satisfactorily is acceptable. A high school diploma or the equivalent is preferred. On the job training is provided.
    Open Details
    Essential Duties and Responsibilities:

    Primary responsibility of the Guest Services Supervisor is to oversee the front office department, which includes checking in and out guests, collecting payment for related charges, responding to owner requests/inquiries via phone, email and in person, inputting/modifying and canceling of future reservations, registering of non-rental guests, working with the housekeeping department to determine arrivals/departures, balancing all transactions and depositing net receipts and ensuring all policies/procedures are followed by front office team members.

    Qualifications
    1. Requires excellent verbal communication skills; requires following oral and written instructions; able to communicate to co-workers, supervisors, owners and guests.
    2. Must have demonstrated customer service skills.
    3. Cash handling skills required.
    4. Must be able to available to work on any day of the week and shift.
    5. Must be able to complete work timely and accurately with attention to detail.
    6. Must be a self-starter with the ability to work unsupervised and manage multiple priorities.
    7. Working knowledge of computer operation. Ability to type on a computer and use a mouse.
    8. Perform job in a friendly professional manner and with the greatest amount Aloha toward guests and fellow employees.
    9. Ability to apply common sense understanding to carry out instructions furnished in oral, written, or visual form.
    10. Be an honest and caring person.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com or apply in person at Kanaloa at Kona at 78-261 Manukai Street; Kailua-Kona, HI 96740.

  • Guest Services Agent

    We are looking to fill a full-time Front Desk Guest Services Agent position at Kanaloa at Kona, a private condominium oceanfront resort on 17 acres of tropical landscape, overlooking historic Keauhou Bay and Kona's lava rock coastline.

    Details:
    • Location: Kona, Hawaii Island
    • Education and Experience: Any combination of formal education, training, or experience that provides the required knowledge, skills, and abilities to perform the duties satisfactorily is acceptable. A high school diploma or the equivalent is preferred. On the job training is provided.
    Open Details
    Essential Duties and Responsibilities:

    The Guest Service Agent will be responsible for checking in/out guests, collecting payment for related charges, updating information and inputting of future reservations. Aloha Spirit is a must.

    1. Checking guests in and out of the hotel efficiently and in a timely manner.
    2. Collecting, posting and processing of payments.
    3. Answering incoming calls.
    4. Assignment of rooms for arrivals.
    5. Balancing all transactions and depositing net receipts.
    6. Taking reservations.
    7. Perform other related duties as may be required or assigned by the Guest Services Supervisor and/or Resort Manager.
    Qualifications:
    1. Requires excellent verbal communication skills; requires following oral and written instructions; able to communicate to co-workers, supervisors, owners and guests.
    2. Must have demonstrated customer service skills.
    3. Cash handling skills required.
    4. Must be able to available to work on any day of the week and shift.
    5. Must be able to complete work timely and accurately with attention to detail.
    6. Must be a self-starter with the ability to work unsupervised and manage multiple priorities.
    7. Working knowledge of computer operation. Ability to type on a computer and use a mouse.
    8. Perform job in a friendly professional manner and with the greatest amount Aloha toward guests and fellow employees.
    9. Ability to apply common sense understanding to carry out instructions furnished in oral, written, or visual form.
    10. Be an honest and caring person.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com or apply in person at Kanaloa at Kona at 78-261 Manukai Street; Kailua-Kona, HI 96740.

  • Housekeepers - Trinity Maid Company

    We are seeking housekeepers for Trinity Maid Company, located in beautiful West Maui, servicing 30 resort properties. Our housekeepers are assigned to service guest units while maintaining preset standards while providing the highest quality of condo care and cleaning. Tasks include but not limited to sweeping, vacuuming, dusting, replenishment of towels, linen and bath care products, making of beds and cleaning of kitchens and bathrooms.

    Details:
    • Location: Maui
    • Qualifications Must be able to speak, read, write and understand the English language. Must be able available to work on any day of the week and shift including weekends and on holidays. Must be able to complete work timely and accurately with attention to detail. Must be authorized to work in the US.
    Open Details
    Essential Functions and Responsibilities:
    1. Provide thorough cleaning of units.
    2. Follow all safety guidelines.
    3. Follow established chemical procedures.
    4. Perform other duties as assigned.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please apply in person at 118 Kupuohi Street, Suite C7, Lahaina, HI 96761 or send your resume to careers@castleresorts.com.

  • House Person - Trinity Maid Company

    We are seeking House Person positions for Trinity Maid Company, located in beautiful West Maui, servicing 30 resort properties. The house person will be assigned to assist with cleaning of guest rooms and assigned areas according to present standards. Tasks include but not limited to dusting, shampooing of carpet, carpet extraction, floor scrubbing, window cleaning and high dusting while utilizing proper equipment, tools and chemicals. Will also assist with the delivery/pick-up of linen.

    Details:
    • Location: Maui
    • Qualifications Minimum lifting of 25 pounds.Must be able to speak, read, write and understand the English language. Must be able available to work on any day of the week and shift. Must be able to complete work timely and accurately with attention to detail. Pushing, bending, stooping, upward reaching, manual dexterity. Minimum pushing 75-100 pounds. Be an honest and caring person.
    • Education: A high school diploma or equivalent is preferred. On the job taining is provided.
    Open Details
    Essential Functions and Responsibilities:
    1. Perform delivery tasks requested by housekeeping management and/or general manager including but not limited to, assisting with guest requests, removal of used linen, delivery of clean linen items, and delivery of supplies to and from storage areas.
    2. Guest delivery items to include setting up extra bedding, infant cribs, and any other equipment as designated by the front office team members, housekeeping management and/or general manager.
    3. Follow established chemical procedures.
    4. Follow all safety guidelines.
    5. Perform other duties as assigned.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please apply in person at 118 Kupuohi Street, Suite C7, Lahaina, HI 96761 or send your resume to careers@castleresorts.com.