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Career Opportunities

Join the Castle. Let's work together.

Career Opportunities

Join Our Team. Let’s work together!

Castle Resorts & Hotels is not only in the business of providing dream vacations, but we also provide dream jobs. Whether you aspire to be a concierge on Maui or a banquet steward in Auckland, New Zealand, Castle offers you the chance to work for a hotel and resort condominium industry leader, in an environment that encourages growth. The kind of job where you're constantly evolving, adapting, and taking on new challenges.

  • Competitive Benefits Package We offer a competitive salary, paid vacation, health insurance, 401k, employee room discounts, and more!
  • Positive Work Environment We encourage your long-term growth and development. We’ll give you the tools you need to be successful.
  • Innovative and Progressive We pride ourselves on our innovative approach in the marketplace.

Be part of a winning team

  • Castle employees are passionate about what they do, and they do it better than anybody. We believe we have the best staff in hospitality. We think it's because our employees love where they work. Sound interesting to you? Check out our job listings.
  • Success in service starts right here.

Current Job Openings

  • Housekeeping Supervisor - Waikiki Grand Hotel

    The housekeeping supervisor will assist with the day to day operation while maintaining preset standards. Tasks include, but not limited to room assignments, room inspections, daily staffing, inventory control and servicing of units.

    Details:
    • Employee Type: Part-Time Employee
    • Location: Waikiki, Oahu
    • Education Required: High School Diploma or equivalent preferred. On-the-job training provided.
    • Salary: Based on experience.
    Open Details
    Job Skills and Requirements:
    1. Cleaning of guest units.
    2. Follow established chemical procedures.
    3. Follow all safety guidelines.
    4. Perform other duties as assigned.
    5. Regularly scheduled meetings with the Hotel Manager will be conducted to review performance results and to discuss necessary changes.
    6. Hotel Manager will assign work schedule and hours during which work is to be performed.
    7. Team member is expected to follow all departmental and company-wide policies and procedures and will be expected to follow company protocol for any issues or concerns.
    Qualifications:
    1. Must be able to speak, read, write and understand the English language.
    2. Must be able available to work on any day of the week and shift.
    3. Must be able to complete work timely and accurately with attention to detail.
    4. Be an honest & caring person.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

  • Housekeeper - Kona Bali Kai

    Housekeepers are assigned to service guest units while maintaining preset standards. Tasks include but not limited to sweeping, vacuuming, dusting, making of beds, cleaning of kitchens, including stove, oven, microwave, dishware, pots, pans, silverware, appliances and cleaning of the bathrooms.

    Details:
    • Employee Type: Part-Time Employee
    • Location: Kailua-Kona, Big Island
    • Education Required: High School Diploma or equivalent preferred. On-the-job training provided.
    • Salary: Based on experience.
    Open Details
    Job Skills and Requirements:
    1. Cleaning of guest units.
    2. Follow established chemical procedures.
    3. Follow all safety guidelines.
    4. Perform other duties as assigned.
    5. Regularly scheduled meetings with the Hotel Management will be conducted to review performance results and to discuss necessary changes.
    6. Hotel Management will assign work schedule and hours during which work is to be performed.
    7. Team member is expected to follow all departmental and company-wide policies and procedures and will be expected to follow company protocol for any issues or concerns.
    Qualifications:
    1. Must be able to speak, read, write and understand the English language.
    2. Must be able available to work on any day of the week and shift.
    3. Must be able to complete work timely and accurately with attention to detail.
    4. Be an honest & caring person.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

  • Maintenance Staff - Kona Bali Kai

    Kona Bali Kai is looking for maintenance staff to repair, maintain, and refurbish the facility and its furnishings in an independent manner with minimal supervision. Must be able to carry out assigned tasks in an efficient and thorough manner in accordance with quality standards as set forth by management.

    Details:
    • Employee Type: Part-Time Employee
    • Location: Kailua-Kona, Big Island
    • Education Required: High School Diploma or equivalent preferred. On-the-job training provided.
    • Salary: Based on experience.
    Open Details
    Job Skills and Requirements:
    1. Able to utilize materials and supplies in an economical manner, and report needs to supervisor.
    2. Report maintenance issues and safety concerns to supervisor.
    3. Complete daily trouble reports and timesheets in an accurate and understandable manner.
    4. Responsible for the safe use and operation of all tools and materials associated with the tasks related to this position.
    5. Maintain a clean and orderly work area.
    6. Able to work and communicate with other employees, guests, and owners in a pleasant and efficient manner.
    7. Available for work schedule including weekend & holidays.
    8. Perform all other duties as required by management.
    Qualifications:
    1. Must be able to speak, read, write and understand the English language.
    2. Must be able available to work on any day of the week and shift.
    3. Must be able to complete work timely and accurately with attention to detail.
    4. Be an honest & caring person.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

  • Reservations Agent

    Reservations Sales Agent needed at our Honolulu corporate office for the Castle Resorts & Hotels Reservations Department. We want you! Recently opened position in our Reservations Sales Call Center! Castle Resorts & Hotels, a fun family-oriented company, is looking for a self-motivated, sales-minded, customer-focused and detail-oriented Reservation Sales Agent to join our growing team. Develop positive relationships with guests and partners, communicate effectively on the phone and via email, and give the best possible advice and recommendations to book a Castle Resorts & Hotels vacation experience. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy and efficiency.

    Details:
    • Employee Type: Full-Time Employee
    • Location: Honolulu, Oahu
    • Hawaii Residency Required: At Least 1 Year
    • Education Required: High School Diploma
    • Flexibility Required: Must be available weekdays, weekends & holidays
    • Base Pay: Hourly
    Open Details
    Job Skills and Requirements:
    1. Sales: Capture as many reservations as possible by utilizing effective selling techniques and all available tools..
    2. Customer Service/Commuication Skills: Reservation agents talk, listen, and help resolve conflicts with guests. Must have excellent problem-solving skills.
    3. Patience: Reservation agents might have to deal with unforeseen situations. Having patience will help you stay polite, even in stressful situations.
    4. Must answer all calls enthusiastically, with a smile, attentively, courteous, and efficient.
    5. Create memorable experiences with a warm, welcoming personality that can relate to guests.
    6. Share your personal passions and knowledge of the services, amenities, facilities, hours of operation, and the local area and attractions with our guests.
    7. Engage with the guests to understand their preferences and book room reservations while focusing on maximizing room revenue and upsell rooms when possible.
    8. Enjoy multi-tasking in a fast pace environment. Data entry 50% of the job requirement.
    Qualifications:
    1. Must be flexible to work all shifts; from Monday through Friday (6 am - 6 pm); Saturday and Sunday (7 am - 5 pm); including Holidays.
    2. Previous experience passionately providing service to others. Excellent phone skills needed. The best part of serving others is creating experiences for them that go beyond the expected.
    3. Compensation: Hourly plus weekly and monthly incentives.

    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.