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Career Opportunities

Join the Castle. Let's work together.

Home / Career Opportunities

Career Opportunities

Join Our Team. Let’s work together!

Castle Resorts & Hotels is not only in the business of providing dream vacations, but we also provide dream jobs. Whether you aspire to be a concierge on Maui or a banquet steward in Auckland, New Zealand, Castle offers you the chance to work for a hotel and resort condominium industry leader, in an environment that encourages growth. The kind of job where you're constantly evolving, adapting, and taking on new challenges.

  • Competitive Benefits Package We offer a competitive salary, paid vacation, health insurance, 401k, employee room discounts, and more!
  • Positive Work Environment We encourage your long-term growth and development. We’ll give you the tools you need to be successful.
  • Innovative and Progressive We pride ourselves on our innovative approach in the marketplace.

Be part of a winning team

  • Castle employees are passionate about what they do, and they do it better than anybody. We believe we have the best staff in hospitality. We think it's because our employees love where they work. Sound interesting to you? Check out our job listings.
  • Success in service starts right here.

Current Job Openings

  • General Maintenance Technician III – Maui

    The full-time general maintenance technician will be responsible for repairing, refurbishing, and maintaining facilities and furnishings in an independent manner with minimal supervision. Must be able to perform minor duties in plumbing, electrical, carpentry, painting, drywall, and appliance repairs efficiently and in a thorough manner in accordance with quality standards.

    Details:
    • Location: Maui, Hawaii
    • Education/Experience Required: High school diploma or equivalent preferred. On-the-job training provided.
    • Salary range: $21.00-$23.00/hour
    Open Details
    Essential Functions and Responsibilities:
    1. Able to utilize equipment, tools, materials and supplies in an economical, efficient, skillful, and safe manner.
    2. Report maintenance issues and safety concerns to supervisor.
    3. Complete daily trouble reports and timesheets in an accurate and understandable manner.
    4. Responsible for the safe use and operation of all tools and materials associated with the tasks related to this position and other duties, as needed.
    5. Maintain a clean and orderly work area.
    Qualifications:
    1. Good knowledge of basic maintenance duties.
    2. Reliable; able to multi-task and learn on the job.
    Experience
    1. Minimum of three (3) years of hotel or condominium resort interior maintenance experience or an equivalent amount of experience in related areas. Must be able to lift at least 75 pounds.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to [email protected].

    • Guest Services Agent / Reservations - Kauai

      Ensure prompt and courteous service for guests and phone callers. Maintain accuracy in all front desk information. Handle guest issues, complaints, and requests, providing professionalism and a clean, welcoming appearance. Reservations duties include data entry, arrival prep, deposits, balance management, and addressing inquiries and requests.

      Details:
      • Location: Kauai, Hawaii
      • Education/Experience Required: At least a high school diploma and/ or other related field of study preferred. Must have a minimum of three (3) years hotel management experience.
      • Salary range: $25.00-$25.75/hour
      Open Details
      Essential Functions and Responsibilities:
      1. To report to work on time and in uniform, properly groomed with appropriate name tag.
      2. Check in and out all guests as courteously and effectively as possible.
      3. Post all charges correctly to guest accounts during shift.
      4. Count bank at the beginning and end of the shift, balance all departments and make deposit with completed accuracy.
      5. Reservations for rooms as necessary. Must have excellent communication and interpersonal skills.
      6. Main functions of Reservations are data entry, arrival prep, deposits/remaining balances and basic inquiries and request.
      7. Immediately answer all incoming calls.
      8. Responsible for knowledge regarding groups, VIP’s, transients, special events.
      9. Serve as an unending informational source for all hotel guests.
      10. Show rooms and hotel facilities to guests and potential guests.
      11. Explain property facilities while showing guests to their rooms on the map.
      12. Responsible for keeping necessary supplies on hand by informing the Front Office Manager/Supervisor of Front Desk needs.
      13. Inform Front Office Manager/Supervisor of any room requiring attention from Housekeeping or Maintenance.
      14. Call to arrange taxi service, where needed.
      15. Attend necessary meetings.
      16. Resolve guest problems and complaints.
      17. Perform other related duties as requested by Management.
      Qualifications:
      1. Proficient in Microsoft Word and Microsoft Excel programs.
      2. Strong verbal and written communication skills.
      3. Strong organizational skills.
      4. Reliable; able to multi-task and learn on the job.
      5. Must possess good common sense, reasoning, and judgment ability.
      6. Knowledge of all aspects of operations, with a strategic thinking and creative approach to problem-solving.
      Experience
      1. At least two (2) years of front office experience, including Reservations.
      How to Apply:

      If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to [email protected].

      • Housekeeper – Kauai

        The full-time and Casual Housekeeper positions will be responsible for performing the functions associated with the housekeeping department and to ensure guest rooms are cleaned to standards. Tasks are highlighted below and will also include, but not limited to administrative duties as needed.

        Details:
        • Location: Kauai, Hawaii
        • Education/Experience Required: High school diploma or equivalent preferred. On-the-job training provided.
        • Salary range: One (1) Full-time and One (1) Casual Employee, $23.00-$24.65/hour
        Open Details
        Essential Functions and Responsibilities:
        1. Abide by safety procedures and programs.
        2. Abide by quality control and standards for housekeeping tasks.
        3. All aspects of guest room cleaning according to standards.
        4. All aspects of assisting with common area cleaning, as needed.
        5. Communicate with maintenance and front desk on status of rooms, work orders and repairs.
        6. Communicate with Housekeeping Supervisor on needs and concerns.
        7. Other administrative duties as assigned.
        Qualifications:
        1. Good verbal and written communication skills with guests, and team members.
        2. Good organizational and efficiency skills.
        3. Reliable; able to multi-task and learn on the job.
        Experience
        1. At least three (3) years of hospitality industry experience, within the housekeeping department.
        How to Apply:

        If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to [email protected].

        • Houseman (Housekeeping) – Kauai

          The full-time houseman position will be responsible for assisting the housekeepers by performing various duties in condominium units, particularly upon guest departure. This position also includes window-washing, screen-washing, and wiping ceiling fan blade functions.

          Details:
          • Location: South Kauai, Hawaii
          • Education/Experience Required: High school diploma or equivalent preferred. On-the-job training provided
          • Salary range: $22.00-$24.00/hour
          Open Details
          Essential Functions and Responsibilities:
          1. Strip all linen from condo unit, such as mattress pads, sheets, blankets, pillow cases, and sofa bed linen.
          2. Remove towels and cloths from bathrooms and kitchen, where applicable.
          3. Remove trash and recyclables.
          4. Transport dirty linen and terries to laundry and sort.
          5. Follow safety procedures and programs at all times.
          6. Clean windows (interior and exterior), including glass louvers, where applicable.
          7. Clean window screens, ledges, and door tracks.
          8. Wipe and clean ceiling fan blades.
          9. Assist with cleaning glass top tables and mirrors.
          10. Communicate with housekeeping and front desk teams on status of rooms, work orders and repairs.
          11. Communicate with the housekeeping supervisor on needs and concerns.
          12. Assist the housekeeping department with laundry, as needed.
          13. Sweep common areas outside of unit doors.
          14. Assist with minor groundskeeping functions, straightening of lanai furniture.
          15. Other tasks as required.
          Qualifications:
          1. Requires driver’s license and valid insurance.
          2. Requires own, reliable vehicle.
          Experience
          1. Minimum of two (2) years of hotel or condominium resort housekeeping experience or an equivalent amount of experience in related areas preferred. Must be able to lift 75 pounds.
          How to Apply:

          If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to [email protected].

          • Room Attendant - Kamaole Sands

            Room attendants are assigned to service guest units while maintaining preset standards. Tasks include but not limited to sweeping, vacuuming, dusting, making of beds, cleaning of kitchens, including stove, oven, microwave, dishware, pots, pans, silverware, appliances, and cleaning of the bathrooms.

            Details:
            • Location: Kihei, Maui
            • Education/Experience Required: High school diploma or equivalent preferred. On-the-job training provided.
            Open Details
            Essential Functions and Responsibilities:

            The functions and responsibilities include but are not limited to:/p>

            1. Cleaning of guest units.
            2. Changing and laundering of bed linen/towels.
            3. Follow established chemical procedures.
            4. Follow all safety guidelines.
            5. Perform other duties as assigned.
            Qualifications:
            1. Must be able to speak, read, write and understand the English language.
            2. Must be able available to work on any day of the week and shift.
            3. Must be able to complete work timely and accurately with attention to detail.
            4. Be an honest and caring person.
            How to Apply:

            If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to [email protected].

          • Accountant

            Seeking a Property Accountant for a full-time position with a Hotel/Resort management company in Honolulu. As the property accountant, you will be responsible for supporting accounts payable and receivable, processing payroll, budgeting and generating accurate and timely financial statements

            Details:
            • Employee Type: Full-Time Employee
            • Location: Honolulu, HI
            • Qualifications:
            • Bachelor's Degree in accounting or finance. Business with an emphasis in accounting, or related field.
            • 2-3+ years of Accounting experience.
            • Fundamental knowledge of finance, accounting, budgeting, cost accounting and cost control principles, and Generally Accepted Accounting Principles (GAAP).
            • Detailed and deadline-oriented.
            • Excellent interpersonal skills including verbal and written communication skills.
            • Excellent computer skills; experience in accounting software, Microsoft Office Suite.
            Open Details
            Essential Functions and Responsibilities:
            1. First point of contact for user IT support and help desk functions.
            2. Responsible for on-demand property support jobs, both locally and interisland.
            3. Responsible for physical inventory/reconciliation duties.
            4. Assist in ordering, imaging and deploying hardware and software as directed.
            5. Understand and actively participate in setting up and managing Castle’s SharePoint and Office 365 site.
            6. Fully support all users of the new Castle Technology Stack and assist at time of transition and implementation.
            7. Coordinate owner/unit onboarding and offboarding via provided ticket system. Implementation will be done by team leads, but the coordination and planning by the IT Support Tech.
            8. Assist with PCI compliance and GDPR initiatives.
            Required Qualifications:
            1. Must be proficient in Microsoft Office 365 programs including, but not limited to: Exchange, SharePoint, One Drive, Word, Excel, Outlook and PowerPoint.
            2. Familiar with Microsoft operating systems including, but not limited to: Server 2016, Server 2012, Windows 10, Windows 7.
            3. Knowledgeable in Windows networking, structure and management, including active directory.
            4. Strong interpersonal skills, analytical/problem-solving abilities.
            5. Interisland travel up to 10% of work time.
            Essential Functions and Responsibilities:
            1. Bachelor’s or IT equivalent degree.
            2. Support accounts payable and receivable operations, manage full-cycle payable process.
            3. Prepare analysis, payment schedule, and reconciliations.
            4. Manage fixed asset ledger and funding needs.
            5. Prepares financial statements by gathering and analyzing information from the property management system and from various departments.
            6. Support implementation, maintenance and adherence to internal controls and accounting procedures ensuring compliance with GAAP.
            7. Assist in monthly, quarterly, and annual financial preparation.
            8. Performs general ledger account reconciliations, verify accuracy of data, and report, identify, and correct errors made by both internal and external personnel.
            9. Prepares payments by accruing expenses; assigning account numbers; reconciling accounts.
            10. Maintains and reconcile all bank and balance sheet accounts.
            11. Ensures compliance with and timely preparation of all required local and state taxes.
            12. Answers accounting and financial questions by researching and interpreting data.
            13. Develops and implements accounting procedures by analyzing current procedures; recommending changes.
            14. Serves as point of contact for property level personnel for accounting subject matters.
            15. Assist with budget planning/reporting, financial auditing, and process improvements.
            16. Occasionally travels to properties to support and train on-site personnel.
            17. Ad-hoc reporting and special projects, as requested.
            How to Apply:

            If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to [email protected].

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