Essential Functions and Responsibilities:

1. First point of contact for user IT support and help desk functions.
2. Responsible for on-demand property support jobs, both locally and interisland.
3. Responsible for physical inventory/reconciliation duties.
4. Assist in ordering, imaging and deploying hardware and software as directed.
5. Understand and actively participate in setting up and managing Castle’s SharePoint and Office 365 site.
6. Fully support all users of the new Castle Technology Stack and assist at time of transition and implementation.
7. Coordinate owner/unit onboarding and offboarding via provided ticket system. Implementation will be done by team leads, but the coordination and planning by the IT Support Tech.
8. Assist with PCI compliance and GDPR initiatives.

Required Qualifications:

1. Must be proficient in Microsoft Office 365 programs including, but not limited to: Exchange, SharePoint, One Drive, Word, Excel, Outlook and PowerPoint.
2. Familiar with Microsoft operating systems including, but not limited to: Server 2016, Server 2012, Windows 10, Windows 7.
3. Knowledgeable in Windows networking, structure and management, including active directory.
4. Strong interpersonal skills, analytical/problem-solving abilities.
5. Interisland travel up to 10% of work time.

Preferred Qualifications:

1. Bachelor’s or IT equivalent degree.
2. At least 2 years of IT support or help desk.
3. Hotel operations experience.
4. Exceptional attention to detail.
5. Work in a fast-paced environment and adhere to deadlines.
6. Ability to work autonomously and/or in teams.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Various Human Resources management responsibilities to include managing staff, evaluations, coordinate salaries and wages, performance standards, and hiring / corrective actions, where applicable.
2. Property responsibilities to include owner arrivals, unit inspections, property inspections, property maintenance, property improvement, guest service, and assure that all policies and procedures are fully and equally implemented and enforced.
3. Risk Management to assure OSHA compliance; establish a Safety Committee to all employees are properly trained in their respective areas; know Emergency Disaster Plans procedures and execute accordingly.
4. Financial Responsibilities – preparation of annual budget; assure achievement through effective cost analysis, identify unfavorable variances, and implement corrective measures; weekly forecasting and planning within budgetary guidelines; adhere to cost control measures; follow expense approval process.
5. Sales & Marketing – participate in preparation of annual top line projections. 90-day forecast weekly preparation to optimize revenue opportunities. Reservations and marketing oversight.
6. Owner Relations – clear and concise owner communication, including preparing newsletters. Rental program growth and retention.
7. AOAO / Rental Board of Directors Relations – Board communication, prepare and attend annual homeowners and board meetings.
8. This position reports directly to the Senior Vice President of Operations.
9. Other duties and responsibilities as assigned by the Seniore Vice President of Operations or CEO.

Qualifications:

1. Proficient in Microsoft Word and Microsoft Excel programs.
2. Strong verbal and written communication skills.
3. Strong organizational skills.
4. Reliable; able to multi-task and learn on the job.
5. At least seven (7) years of hospitality industry experience.
6. Bachelor's degree in Management or other related field of study preferred.
7. Experience with multi-tasking various items in a timely and efficient manner.

Working Conditions:

1. Some interisland trips may be with little advance notice.
2. Some manual work required. Must be able to lift 50lbs and comfortably work in ceilings and under desks.
3. Position reports to the Director of Information Systems but takes operational directives from the Systems Administrator.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

Essential Duties and Responsibilities:

The functions and responsibilities include but are not limited to:

1. Able to utilize materials and supplies in an economical manner.
2. Report maintenance issues and safety concerns to supervisor.
3. Complete daily trouble reports and timesheets in an accurate and understandable manner.
4. Responsible for the safe use and operation of all tools and materials associated with the tasks related to this position.
5. Maintain a clean and orderly work area.

Qualifications

1. Minimum of three (3) years of hotel or condominium resort interior maintenance experience or an equivalent amount of experience in related areas. Must be able to life 75 pounds.
2. High School Diploma or GED

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com or apply in person at The ISO 4-796 Kuhio Hwy, Kapaa, HI 96746.

Essential Duties and Responsibilities:

The functions and responsibilities include but are not limited to:/p>

1. Cleaning of guest units.
2. Changing and laundering of bed linen/towels.
3. Follow established chemical procedures.
4. Follow all safety guidelines.
5. Perform other duties as assigned.

Qualifications:

1. Must be able to speak, read, write and understand the English language.
2. Must be able available to work on any day of the week and shift.
3. Must be able to complete work timely and accurately with attention to detail.
4. Be an honest and caring person.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com or apply in person at The ISO 4-796 Kuhio Hwy, Kapaa, HI 96746.

Essential Functions and Responsibilities:

1. Provide thorough cleaning of units.
2. Follow all safety guidelines.
3. Follow established chemical procedures.
4. Perform other duties as assigned.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please apply in person at 118 Kupuohi Street, Suite C7, Lahaina, HI 96761 or send your resume to careers@castleresorts.com.

Essential Functions and Responsibilities:

1. Perform delivery tasks requested by housekeeping management and/or general manager including but not limited to, assisting with guest requests, removal of used linen, delivery of clean linen items, and delivery of supplies to and from storage areas.
2. Guest delivery items to include setting up extra bedding, infant cribs, and any other equipment as designated by the front office team members, housekeeping management and/or general manager.
3. Follow established chemical procedures.
4. Follow all safety guidelines.
5. Perform other duties as assigned.

How to Apply:

If you feel you have these qualities and would like to be considered for the position listed above, please apply in person at 118 Kupuohi Street, Suite C7, Lahaina, HI 96761 or send your resume to careers@castleresorts.com.