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Career Opportunities

Join the Castle. Let's work together.

Career Opportunities

Join Our Team. Let’s work together!

Castle Resorts & Hotels is not only in the business of providing dream vacations, but we also provide dream jobs. Whether you aspire to be a concierge on Maui or a banquet steward in Auckland, New Zealand, Castle offers you the chance to work for a hotel and resort condominium industry leader, in an environment that encourages growth. The kind of job where you're constantly evolving, adapting, and taking on new challenges.

  • Competitive Benefits Package We offer a competitive salary, paid vacation, health insurance, 401k, employee room discounts, and more!
  • Positive Work Environment We encourage your long-term growth and development. We’ll give you the tools you need to be successful.
  • Innovative and Progressive We pride ourselves on our innovative approach in the marketplace.

Be part of a winning team

  • Castle employees are passionate about what they do, and they do it better than anybody. We believe we have the best staff in hospitality. We think it's because our employees love where they work. Sound interesting to you? Check out our job listings.
  • Success in service starts right here.

Current Job Openings

  • General Manager - Poipu Shores Condominium Resort

    Castle Resorts and Hotels is looking for a dynamic and self-motivated General Manager in beautiful Poipu, Kauai. Candidate must have Resort Condominium experience with housekeeping and front office background.

    Details:
    • Employee Type: Full-Time Employee
    • Location: Poipu, Kauai
    • Education Required: High School Diploma or equivalent preferred.
    • Salary: Based on experience.
    Open Details
    Job Skills and Requirements:

    Castle Resorts and Hotels is looking for a dynamic and self-motivated General Manager in beautiful Poipu, Kauai. Candidate must have Resort Condominium experience with housekeeping and front office background. General Manager will oversee 2 properties, one with approximately 17 units and the other with 5 units all within half a mile of each other. Both properties operate a front desk, housekeeping and maintenance department.

    Qualifications:

    Ideal candidate will possess excellent communication skills, employee relation skills and the ability to interact with ownership and rental advisory and/or AOAO board members. Salary is competitive and based We offer the following benefits: medical, vision and dental care, life insurance, paid vacation and sick leave, 401k and more.

    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.

  • The ISO Kauai - Open Positions

    We are looking to fill a variety of part-time and full-time positions at The ISO on Kauai: Housekeeping Attendant Full-Time; The Bull Shed - Full-Time Hostess; and The Bull Shed - Part-Time and Casual Busser. Winner of the 2019 HLTA Hawaii's Best Boutique Hotel Award.

    Details:
    • Employee Type: Full and Part-Time Employees
    • Location: Kapaa, Kauai
    • Education Required: High School Diploma or equivalent preferred.
    • Salary: Based on experience.
    Open Details
    Open Positions:

    The ISO on Kauai is looking to fill the following full and part-time positions:

    1. Housekeeping Attendant Full-Time
    2. The Bull Shed: Hostess Full Time
    3. The Bull Shed: Busser Part Time & Casual
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com or apply in person. The ISO is located at 4-796 Kuhio Highway, Kapaa, HI 96746.

  • Housekeeping Lead - Kona Bali Kai/Kona Reef

    The Housekeeping Lead position will assist with the day to day operation while maintaining preset standards. Tasks include, but not limited to room assignments, unit inspections, daily staffing, inventory control and servicing of units.

    Details:
    • Employee Type: Part-Time Employee
    • Location: Kailua-Kona, Big Island
    • Education Required: High School Diploma or equivalent preferred. On-the-job training provided.
    • Salary: Based on experience.
    Open Details
    Job Skills and Requirements:
    1. Supervise team members of the housekeeping department.
    2. Inspection of serviced units to ensure cleaning standards are met.
    3. Servicing of units.
    4. Follow established chemical procedures.
    5. Follow all safety guidelines.
    6. Perform other duties as assigned.
    Qualifications:
    1. Must be able to speak, read, write and understand the English language.
    2. Must be able available to work on any day of the week and shift.
    3. Must be able to complete work timely and accurately with attention to detail.
    4. Be an honest & caring person.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com or apply in person. Kona Bali Kai is located at 76-6246 Alii Drive, Kailua-Kona, HI 96740.

  • House Person - Kona Bali Kai

    The house person will be assigned to assist with cleaning of guest rooms and assigned areas according to present standards. Tasks include but not limited to vacuuming, dusting, shampooing of carpet, carpet extraction, floor scrubbing, window cleaning, high dusting while utilizing proper equipment, tools and chemicals. Will also assist with the delivery/pick-up of linen.

    Details:
    • Employee Type: Part-Time Employee
    • Location: Kailua-Kona, Big Island
    • Education Required: High School Diploma or equivalent preferred. On-the-job training provided.
    • Salary: Based on experience.
    Open Details
    Job Skills and Requirements:
    1. Perform delivery tasks requested by housekeeping management and/or resort manager including but not limited to, assisting with guest requests, removal of used linen, delivery of clean linen items, and delivery of supplies to and from storage areas.
    2. >Guest delivery items to include extra bedding, infant cribs, and any other equipment as designated by the front office team members, housekeeping management and/or resort manager.
    3. Follow established chemical procedures.
    4. Follow all safety guidelines.
    5. Perform other duties as assigned.
    Qualifications:
    1. Minimum lifting of 25 pounds.
    2. Must be able to speak, read, write and understand the English language.
    3. Must be able available to work on any day of the week and shift.
    4. Must be able to complete work timely and accurately with attention to detail.
    5. Be an honest & caring person.
    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com or apply in person. Kona Bali Kai is located at 76-6246 Alii Drive, Kailua-Kona, HI 96740.

  • Reservations Agent

    Reservations Sales Agent needed at our Honolulu corporate office for the Castle Resorts & Hotels Reservations Department. We want you! Recently opened position in our Reservations Sales Call Center! Castle Resorts & Hotels, a fun family-oriented company, is looking for a self-motivated, sales-minded, customer-focused and detail-oriented Reservation Sales Agent to join our growing team. Develop positive relationships with guests and partners, communicate effectively on the phone and via email, and give the best possible advice and recommendations to book a Castle Resorts & Hotels vacation experience. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy and efficiency.

    Details:
    • Employee Type: Full-Time Employee
    • Location: Honolulu, Oahu
    • Hawaii Residency Required: At Least 1 Year
    • Education Required: High School Diploma
    • Flexibility Required: Must be available weekdays, weekends & holidays
    • Base Pay: Hourly
    Open Details
    Job Skills and Requirements:
    1. Sales: Capture as many reservations as possible by utilizing effective selling techniques and all available tools..
    2. Customer Service/Commuication Skills: Reservation agents talk, listen, and help resolve conflicts with guests. Must have excellent problem-solving skills.
    3. Patience: Reservation agents might have to deal with unforeseen situations. Having patience will help you stay polite, even in stressful situations.
    4. Must answer all calls enthusiastically, with a smile, attentively, courteous, and efficient.
    5. Create memorable experiences with a warm, welcoming personality that can relate to guests.
    6. Share your personal passions and knowledge of the services, amenities, facilities, hours of operation, and the local area and attractions with our guests.
    7. Engage with the guests to understand their preferences and book room reservations while focusing on maximizing room revenue and upsell rooms when possible.
    8. Enjoy multi-tasking in a fast pace environment. Data entry 50% of the job requirement.
    Qualifications:
    1. Must be flexible to work all shifts; from Monday through Friday (6 am - 6 pm); Saturday and Sunday (7 am - 5 pm); including Holidays.
    2. Previous experience passionately providing service to others. Excellent phone skills needed. The best part of serving others is creating experiences for them that go beyond the expected.
    3. Compensation: Hourly plus weekly and monthly incentives.

    How to Apply:

    If you feel you have these qualities and would like to be considered for the position listed above, please send your resume to careers@castleresorts.com.