Castle Resorts & Hotels Package Policies

Kamaaina Plus Package

Stay Local First
Package Includes: Free Room Upgrade to next view category, 2 PM late check out, Free Parking at participating properties, and 1 Hawaiian Mile per $1 spent. All subject to availability & blackout dates.

  • Hawaii ID or drivers license required upon check in
  • 2 night stay minimum
  • At least 1qualifying individual must occupy the unit
  • Offer may not be combined with any other discount

*If you booked a SPECIFIC UNIT, the following policy applies:
A 50% deposit per room to be charged at time of booking. For stays within 12/8/16-12/11/16, the remaining balance is due 60 days prior to arrival, with cancellations received on or less than 60 days resulting in deposit forfeiture. Stays within 12/23/16-1/2/17, require a nonrefundable 50% deposit. The remaining balance is due 90 days prior to arrival. Cancellations received on or less than 90 days prior to arrival will result in a full charge. For all other stays the remaining balance is due 45 days prior to arrival. You may cancel without penalty up to 45 days prior to arrival. Cancellations received on or less than 45 days prior to arrival will result in deposit forfeiture. A non-refundable $25 reservation processing fee will also be charged at the time of booking.

*For all other reservations the following policy applies:
For stays within 12/23/16-1/2/17 a five-night deposit per room will be charged by the time of booking. For these dates, cancellations must be received at least 90 days prior to arrival in order to avoid deposit forfeiture. For stays between 1/4/16-3/31/16 a two-night deposit is required. For all other stays a one-night deposit per room will be charged at the time of booking. You may cancel without penalty up to 14 days prior to arrival, with cancellations received on or less than 14 days prior to arrival resulting in deposit forfeiture. A non-refundable $25 reservation processing fee will also be charged at the time of booking.

Corporate Club

Castle's Corporate Club Program, is a membership free program offering exclusive discounts and incentive to frequent businesses or group travellers: Package Includes:

  • Special discounted rates
  • Free Night after 10 bookings
  • Free room upgrade upon check-in *
  • 6 p.m. hold on all reservations
  • Waiver of deposit for accommodation category bookings
  • Free use of in-room safe
  • Car rental discounts with Dollar Rental Car
  • Hawaiian Airlines Miles Program: 1 mile per $1 spend
  • Benefits are good for you and your entire company

* Based upon availability and subject to blackout dates. Not applicable for condominiums & suites.

  • Companies must meet a minimum of 10 nights or more per year to remain an active member.
  • Offer may not be combines with another discount.

*If you booked a SPECIFIC UNIT, the following policy applies:
A 50% deposit per room to be charged at time of booking. For stays within 12/8/16-12/11/16, the remaining balance is due 60 days prior to arrival, with cancellations received on or less than 60 days resulting in deposit forfeiture. Stays within 12/23/16-1/2/17, require a nonrefundable 50% deposit. The remaining balance is due 90 days prior to arrival. Cancellations received on or less than 90 days prior to arrival will result in a full charge. For all other stays the remaining balance is due 45 days prior to arrival. You may cancel without penalty up to 45 days prior to arrival. Cancellations received on or less than 45 days prior to arrival will result in deposit forfeiture. A non-refundable $25 reservation-processing fee will be charged at the time of booking.

*For all other reservations the following policy applies:
The deposit will be waived for all Corporate Club bookings. For stays within 12/23/16-1/2/17 cancellations must be received at least 90 days prior to arrival in order to avoid any penalties. For all other dates, a cancellation notice must be given 14 days prior to arrival in order to avoid any penalties. A non-refundable $25 reservation-processing fee will be charged at the time of booking.