Room rate, taxes and fees will be charged to your card prior to arrival.

A Daily TLC Fee of $59 for Studios and $79 for 1 Bedroom Suites plus tax applies.

Yes, as long as the cancellation does not fall within the cancel period.

Please refer to our Policies Section below.

To modify or cancel your reservation, please call (800) 367-5004.

Standard check in time is after 3pm HST and check out is before 11 AM HST.

24 hours

You may request for early checkin or late checkout, which will be subject to availability. Fees may apply.

If you made an online reservation, you will be receiving an email confirmation. Please check your spam/junk mail folder if you have not received anything. To reconfirm your reservation, you can call our customer representative at (800) 367-5004 or send us an email [email protected].

Yes, you can upgrade to a larger suite or room with a view. Call us at (800) 367-5004 and a customer representative will be delighted to assist you.

We do not charge a resort fee.

You may make requests at the time of booking. Please note, requests are not guaranteed but we will do our best to accommodate all requests.

You can find it on the Policies Page.

Unfortunately, we do not.

Yes, every room offers free WiFI access.

Unfortunately, we do not.

For a full list of amenities, please visit our Guest Rooms page.

All our rooms are non smoking in compliance with state law.

Unfortunately we do not.

Unfortunately, we do not.

Complimentary bathroom amenities include shampoo, conditioner, body lotion, facial soap, and body soap.

Yes, we do.

Yes, we provide towels.

There are 7 floors and 4 elevators

Studios include a king or queen bed.

One bedrooms include a king bed and a sofabed.

Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

There are no restaurants on-site, but there are plenty of dining options within a short drive of our resort.

No, we do not.

We do not offer airport shuttles or transfers. However, transportation is available from the airport to the property including taxis, buses, and car service. Since Kahului Airport is a considerable distance from West Maui, we strongly advise that you rent a car during your stay on Maui.

Lahaina Shores is beachfront.

Lahaina Shores is about 25 miles from Kahului Airport, and 1 mile from Kapalua Airport.

Yes, we call a taxi for you as needed and requested.

Parking is available for a fee.

2-nights room and tax due at time of booking. The remaining balance will be collected 7-days prior to arrival. Reservations made 7 to 0 days prior to arrival, deposit of 100% of total room rate, mandatory fees and taxes due at booking.

Full refund of deposit for cancellations received up to 7-days (168 hours) prior to 3pm day of arrival.

Please visit www.castleresorts.com/package-policies if you have booked a package deal or as a corporate club member to see specific deposit & cancellation policies, package inclusions, and a comprehensive list of all applicable terms & conditions for your selected package.

Room rates are subject to Hawaii General Excise Tax and Transient Accommodations Taxes, which currently totals 18.72%.

A Daily TLC Fee of $59 for Studios and $79 for 1 Bedroom Suites plus tax applies.

Minimum Night Stay policies may apply.

• • Children 17 and under stay free using existing bedding; total occupants including children cannot exceed the maximum occupancy of the confirmed room. Noncompliance with this policy can result in a supplemental per person fee an/or immediate cancellation of the right to occupy the unit.

• • Self Parking is available for a fee.

To be eligible for a qualified rate (Military, Senior, Kamaaina, Government, AAA/CAA, Commercial, Airline employee, Owner Club, Travel Agent, etc.) guests must present a valid form of identification at check-in. If you are unable to provide sufficient identification, Castle Resorts & Hotels will provide you with the best available rate at the time of check-in.

Castle offers a pre-pay & non-refundable rate for selected properties at various times. To be eligible for this special rate, the full amount must be paid by the time of booking. All bookings are final and may only be altered by a qualified Castle Employee. Cancellation will result in a full stay charge.

Castle Resorts & Hotels cannot guarantee requests for specific units but will honor such requests when feasible based on availability at check-in. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of a similar or superior room type. All reservations are subject to change or cancellation if rooms become unavailable for reasons including, but not limited to, natural disasters or other acts of nature, damage to the property or maintenance problems, strikes, owner usage, sale of unit, changes in applicable law, or failure of other guests to vacate as scheduled.

Front Desk: 24 Hours

After hours security provided on property

Check-in: after 3 pm

Check-out: before 11 am

Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

Rates, restrictions, policies and all information are subject to change without notice.

Occupancy of the unit is subject to the house rules of the Lahaina Shores Association of Apartment Owners, which are applicable to all owners, guests and occupants.

Castle Resorts & Hotels reserves the right to terminate occupancy without a refund should violations of house rules occur.

No subleasing is allowed.

All offers are subject to program availability.

Rates are listed in US dollars except where noted otherwise.