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Molokai Shores Resort

At a Glance

Modern Molokai Resort. Timeless Molokai Lifestyle

The oceanfront Molokai Shores Resort is located on four acres of beautiful tropical landscaping, with an expansive lawn that leads to the beach and dramatic views of the Island of Lanai and the Kaloko'eli fishpond. Unwind in spacious one- or two-bedroom ocean view and oceanfront suites, and leave your worries behind. Take a dip in the ocean or the large oceanfront pool. Spend a lazy afternoon barbecuing and having a picnic in the grassy courtyard. Or, simply sit back and let the day pass by.

Quick Facts

Check-in times - & - front desk information

  • Check-In Time
    After 3:00 PM

  • Check-Out Time
    Before 10:00 AM

Front Desk Hours: 8:00 AM - 4:00 PM (Mon-Fri) & 8:00 AM - 1:00 PM (Sat-Sun)

Please be advised that check-in for Molokai Shores is at an off-site location, less than one mile from the property.

109 Ala Malama St.
Building D, Unit A
Kaunakakai, HI 96748

Getting to Molokai Shore

Kamehameha Highway, Star Route, Kaunakakai, Hawaii 96748
Directions from Molokai Airport to Check-in Office (7 miles - 20 minutes)

Driving out of the airport parking lot, take a right at the stop sign and continue down the road. At the next stop sign, take a left onto Highway 460 and drive approximately 6.7 miles until you reach Kaunakakai. Turn left at the Chevron station (Ala Malama St.). Proceed approximately 1/4 mile; the Molokai Shores Office is located on the left side of the road.

Credit Cards Accepted

  • MasterCard
  • American Express
  • Discover
  • Diners
  • Visa
  • JCB
  • China UnionPay
  • BC Global

Frequently Asked Questions

You're sure to find quick answers to some of your biggest questions about Molokai Shores below.

Resort & Reservations

Will my credit card get charged?

Yes, your credit card will be charged the respective deposit.

Are there any additional fees that I should know about?

A non-refundable $25 Reservation Processing fee will be charged at the time of booking.

A $20 Association Fee will apply.

Also, a cleaning fee will be applied to all bookings for stays and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

  • 1-9 Nights Stay
    • One Bedroom $100
    • Two Bedroom $150
  • 10+ Nights Stay
    • One Bedroom $150
    • Two Bedroom $225
  • Any stay over 10 nights a Mid-stay clean is performed (to include linen, towel and trash change & sweep/vacuum floors).

Is the deposit refundable?

Yes, as long as the cancellation does not fall within the cancel period.

What is your cancellation policy?

Please refer to our policies section below

How do I modify or cancel my reservation?

To modify your reservation. please call toll-free (800) 367-5004.

What time is check-in? Check out?

Standard check in time is after 3pm HST and check out is before 10 AM HST.

What are your front desk hours & after hours procedures?

Front Desk hours are from 8:00 AM to 4:00 PM (Mon-Fri) and 8:00 AM to 1:00 PM (Sat-Sun). Please note that our front desk is located off-site. After office hours arrivals are handled on a case-by-case basis.

Can I request an early check in or late check out?

You may request for early checkin or late checkout, which will be subject to availability. Fees may apply.

I didn't receive a confirmation. How can I check if my reservation went through?

If you made an online reservation, you will be receiving an email confirmation. Please check your spam/junk mail folder if you have not received anything. To reconfirm your reservation, you can call our customer representative at (800) 367-5004 or send us an email resinquiry@castleresorts.com.

Can I upgrade my room?

Yes, you can upgrade to a larger suite or room with a view. Call us at (800) 367-5004 and a customer representative will be delighted to assist you.

Do you have a resort fee, what is the fee, & what does it include?

We do not charge a resort fee.

Are requests guaranteed?

You may make requests at the time of booking. Please note, requests are not guaranteed but we will do our best to accommodate all requests.

Where can I see a complete list of all reservations policies?

You can find it in the Policies Section below.

ROOMS

Do you offer cribs?

Yes, cribs are available for $20 per night, subject to availability.

Do the rooms include internet access?

Unfortunately, we do not. However, you will find that Molokai is the perfect place to disconnect.

Do you provide housekeeping service?

We change linens every 4th day. Additional housekeeping services are available upon request for a fee.

What amenities do the rooms have?

All rooms include a full kitchen with microwave, coffee maker, refrigerator, and cookware, television, and lanai. For a full list of amenities, visit our Guest Rooms page.

Do you offer smoking rooms?

All our rooms are non smoking in compliance with state law. However, there are designated smoking areas on the property. We would be happy to direct you to these areas.

Do you offer ADA rooms, how many and which room types?

Unfortunately we do not.

SERVICES & AMENITIES

What bath amenities do you provide?

Complimentary bathroom amenities include shampoo, conditioner, body lotion, facial soap, and body soap.

Do you have a pool and Jacuzzi?

We have a pool, but no Jacuzzi.

Do you provide beach or pool towels?

Yes, we provide beach towels.

How many floors and elevators do you have?

We have 3 floors and no elevators.

What bedding options are available?

Bedding selections are provided by request only and we do not guarantee the requested bedding type. We do, however, do the very best we can to accommodate your requests. One bedroom suites include either 1 Queen Bed or 2 Twins. Two bedroom suites include 2 Queens and 2 Twins.

When was the property last renovated?

The lobby was renovated in 2010.

DINING OPTIONS

Do you have restaurants on-site?

We do not. However, there are many restaurants nearby such as Kanemitsu Bakery, Paddlers Inn, Subway, Manae Goods and Grindz, Molokai Pizza Cafe, Outpost Natural Foods, and more.

Do you offer room service?

No, we do not.

Do you offer in-room grocery service

No, we do not. However, there are a few grocery stores in Kaunakakai town just a short drive from the property.

TRANSPORTATION & LOCATION

Do you offer transportation?

We do not offer airport shuttles or transfers. However, transportation is available from the airport to the property including taxis and car service.

How close are you to the beach?

Molokai Shores is oceanfront.

How far are you from the airport?

Approximately 7 miles.

Do you offer parking?

Parking is available free of charge.

Policies

Room Type - Payment & Cancellation Policies

Room Type - Payment Policy

All reservations require a deposit of one night plus Hawaii General Excise Tax to be charged at the time of booking. The remaining balance is due upon check-in.

The credit card used for the deposit must be in guest’s name or in the name of a member in the traveling party. The outstanding balance will be collected upon check–in, if not provided prior to arrival. Reservations are not confirmed until the initial deposit and reservation processing fee is received.

Room Type - Cancellation Policy

Refundable if cancelled 30 days or more prior to arrival, 29 days or less to arrival forfeits 1 night + General Excise Tax (including no-shows).

Individual Unit - Payment & Cancellation Policies

Individual Unit - Payment Policy
Deposit:
  • A 50% deposit will be charged at the time of booking
Remaining Balance
  • Remaining balance due 30 days prior to arrival

The credit card used for the deposit must be in guest’s name or in the name of a member in the traveling party. The outstanding balance will be collected upon check–in, if not provided prior to arrival. Reservations are not confirmed until the initial deposit and reservation processing fee is received.

Individual Unit - Cancellation Policy

100% refundable if cancelled 30 days or more prior to arrival. 29 days or less forfeits total payment

General Policies

Packages & Corporate Club

Please visit www.castleresorts.com/package-policies if you have booked a package deal or as a corporate club member to see specific deposit & cancellation policies, package inclusions, and a comprehensive list of all applicable terms & conditions for your selected package.

Taxes and Fees

Room rates are subject to Hawaii General Excise Tax and Transient Accommodations Taxes, which currently totals 14.416%.

A non-refundable $25 Reservation Processing fee will be charged at the time of booking.

A $20 Association Fee will apply.

Also, a cleaning fee will be applied to all bookings for stays and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

  • 1-9 Nights Stay
    • One Bedroom $100
    • Two Bedroom $150
  • 10+ Nights Stay
    • One Bedroom $150
    • Two Bedroom $225
  • Any stay over 10 nights a Mid-stay clean is performed (to include linen, towel and trash change & sweep/vacuum floors).

Family Plan
    • Children 17 and under stay free using existing bedding; total occupants including children cannot exceed the maximum occupancy of the confirmed room. Noncompliance with this policy can result in a supplemental per person fee an/or immediate cancellation of the right to occupy the unit.
    • Cribs are subject to availability and can be rented for $20 per night.
    • Rollaway Beds are subject to availability and can be rented for $30 per night.
Additional Comfort
    • Free parking is available for 1 vehicle per unit.
    • Additional housekeeping services can be requested for a surcharge.
Qualified Rates

To be eligible for a qualified rate (Military, Senior, Kamaaina, Government, AAA/CAA, Commercial, Airline employee, Owner Club, Travel Agent, etc.) guests must present a valid form of identification at check-in. If you are unable to provide sufficient identification, Castle Resorts & Hotels will provide you with the best available rate at the time of check-in.

Prepaid Non-Refundable Rate

Castle offers a pre-pay & non-refundable rate for selected properties at various times. To be eligible for this special rate, the full amount must be paid by the time of booking. All bookings are final and may only be altered by a qualified Castle Employee. Cancellation will result in a full stay charge.

Reservation Guarantee

Castle Resorts & Hotels cannot guarantee requests for specific units, unless a specific unit is booked, but will honor such requests when feasible based on availability at check-in. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of a similar or superior room type. All reservations are subject to change or cancellation if rooms become unavailable for reasons including, but not limited to, natural disasters or other acts of nature, damage to the property or maintenance problems, strikes, owner usage, sale of unit, changes in applicable law, or failure of other guests to vacate as scheduled.

On Site Representation

Front desk hours: 8 am - 4 pm (Mon-Fri), 8 am - 1 pm (Sat-Sun)
Check-in: after 3 pm
Check-out: before 12 am
For after hours check-in and parking instructions please call the property in advance at (808) 553-5954

Pet Policy

Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

Additional Terms & Conditions
    • Rates, restrictions, policies and all information are subject to change without notice.
    • Occupancy of the unit is subject to the house rules of the Molokai Shores Association of Apartment Owners, which are applicable to all owners, guests and occupants.
    • Castle Resorts & Hotels reserves the right to terminate occupancy without a refund should violations of house rules occur.
    • At least one person from the confirmed party must register at the front desk during business hours and be the responsible occupant for the entire length of stay.
    • No subleasing is allowed.
    • All offers are subject to program availability.
    • Rates are listed in US dollars except where noted otherwise.
    • All published rates are commissionable to travel agents at 10%.