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The best place to book is right here

The Spencer on Byron Hotel

At a Glance

Relaxing Takapuna Beach Hotel Minutes from Downtown Auckland

The Spencer on Byron Hotel is conveniently located only eight kilometres (five miles) from Auckland's central business district in the seaside suburb of Takapuna Beach. The hotel is just 40 minutes drive from Auckland International Airport, and only minutes walk from Takapuna's shops, cafes, restaurants, and beaches. The views of Auckland landmarks are simply stunning and a focal point of every room in the hotel including dramatic city, harbour, Rangitoto Island, and Hauraki Gulf.

Quick Facts

Check-in times - & - front desk information

  • Check-In Time
    After 3:00 PM

  • Check-Out Time
    Before 11:00 AM

Front Desk is open 24 hours.

Getting to Spencer on Byron

9-17 Byron Avenue, Takapuna, Auckland, New Zealand
Directions from Auckland International Airport (30 kilometers - 40 minutes)

Take State Highway 20A to State Highway 20 in Mangere. Continue on State Highway 20 to Royal Oak. Get on State Highway 1 in Epsom from The Drive and Gillies Avenue. Follow State Highway 1 to Esmonde Road in Northcote. Take Exit 420 from State Highway 1. Continue on Esmonde Road. Turn left onto Burns Avenue, and then take the third right onto Byron Avenue.

Credit Cards Accepted

  • MasterCard
  • American Express
  • Discover
  • Diners
  • Carte Blanche
  • JCB
  • China UnionPay
  • BC Global

Frequently Asked Questions

You'll find quick answers to some of your biggest questions about Spencer on Byron below.

Hotel & Reservations

Will my credit card get charged?

Your credit card is required to guarantee your booking but is not charged. If you have booked an Advanced Purchase rate the hotel will charge your accommodation prior to arrival.

Are there any additional fees that I should know about?

A non-refundable $25 Reservation Processing fee will be charged at the time of booking.

Is the deposit refundable?

Yes, as long as the cancellation does not fall within the cancel period.

What is your cancellation policy?

Reservations must be cancelled 24 hours prior to arrival (NZST) to avoid a penalty of 1 night stay plus tax. Cancellations after this deadline may be subject to charges equal to one night's stay. Advance booking reservations may not be cancelled or modified once confirmed.

How do I modify or cancel my reservation?

To modify your reservation, please call us toll-free at (800) 367-5004 or +1 (808) 545-3510.

What time is check-in? Check out?

Standard check in time is after 3pm and check out is before 11am.

Can I request an early check in or late check out?

You may request for early checkin or late checkout, which will be subject to availability. Fees may apply.

I didn't receive a confirmation. How can I check if my reservation went through?

If you made an online reservation, you will be receiving an email confirmation. Please check your spam/junk mail folder if you have not received anything. To reconfirm your reservation, you can call our customer representative at (808) 545-3510 or send us an email resinquiry@castleresorts.com.

Can I upgrade my room?

Yes, you can upgrade to a larger suite or room with a view. Call us at (800) 367-5004 and a customer representative will be delighted to assist you.

Do you have a resort fee, what is the fee, & what does it include?

We do not charge a resort fee.

Are requests guaranteed?

You may make requests at the time of booking. Please note, requests are not guaranteed but we will do our best to accommodate all requests.

ROOMS

Do you offer cribs?

Yes, we do. You may request at the time of booking.

Do the rooms include internet access?

Internet inclusion depends on the rate you book.

Do you provide housekeeping service?

We provide daily housekeeping services for your comfort.

What amenities do the rooms have?

For a full list of amenities, pleave visit our Guest Rooms page.

Do you offer smoking rooms?

Yes we do.

Do you offer ADA rooms?

Yes, we do. Please request upon booking.

SERVICES & AMENITIES

Do you offer event/meeting space?

Yes! We have extensive event/meeting space able to accommodate up to 450 people. For more information, visit The Spencer on Byron Hotel's conference and meetings page.

What bath amenities do you provide?

Complimentary bathroom amenities include shampoo, conditioner, body lotion, facial soap, and body soap.

Do you have a pool and spa?

Yes, we do.

Do you provide beach or pool towels?

No, but you are welcome to use the towels in your room.

Do you allow pets?

Unfortunately, we do not.

DINING OPTIONS

Do you have a restaurant, if not what are the closest restaurants and distance?

Yes. Thyme Restaurant features modern New Zealand cuisine and is available for breakfast, lunch, and dinner. The Club Bar offers light fare.

TRANSPORTATION & LOCATION

Do you offer transportation?

Public transportation is available from the airport to the property. You can choose from car hire, shuttle service, or taxis. The hotel doesn't offer an airport shuttle service.

How close are you to the beach?

We are just 500 metres from Takapuna Beach.

How far are you from the airport?

Approximately 30 kilometers or a 40 minute drive.

Can you arrange an airport taxi for me?

Yes, we can call a taxi for you on request.

Do you offer parking?

Yes. Self parking is available for $20 per day, subject to availability. Valet parking is available for $35 per day. Parking for long-stay guests is $100 per week. Parking for Thyme Restaurant patrons is free.

Policies

Room Type - Payment & Cancellation Policies

Room Type - Payment Policy

Your credit card is required to guarantee your booking but is not charged. If you have booked an Advanced Purchase rate the hotel will charge your accommodation prior to arrival.

Room Type - Cancellation Policy

Reservations must be cancelled 24 hours prior to arrival (NZST) to avoid a penalty of 1 night stay plus tax. Cancellations after this deadline may be subject to charges equal to one night's stay. Advance booking reservations may not be cancelled or modified once confirmed.

General Policies

Packages & Corporate Club

Please visit www.castleresorts.com/package-policies if you have booked a package deal or as a corporate club member to see specific deposit & cancellation policies, package inclusions, and a comprehensive list of all applicable terms & conditions for your selected package.

Taxes and Fees
    • Room rates are subject to a 15% Government Service Tax.
    • A non-refundable $25 Reservation Processing fee will be charged at the time of booking.
Minimum Night Stay Policy

There is no minimum night stay requirement.

Family Plan
    • Children 17 and under stay free using existing bedding; total occupants including children cannot exceed the maximum occupancy of the confirmed room. Noncompliance with this policy can result in a supplemental per person fee an/or immediate cancellation of the right to occupy the unit.
    • Cribs are subject to availability and can be rented free of charge.
    • Rollaway Beds are subject to availability and can be rented for $55 including GST.
Additional Comfort
    • Self parking is available for $20 per day, subject to availability. Valet parking is available for $35 per day. Parking for long-stay guests is $100 per week. Parking for Thyme Restaurant patrons is free.
Qualified Rates

To be eligible for a qualified rate (Military, Senior, Local Resident, Government, AAA/CAA, Commercial, Airline employee, Owner Club, Travel Agent, etc.) guests must present a valid form of identification at check-in. If you are unable to provide sufficient identification, Castle Resorts & Hotels will provide you with the best available rate at the time of check-in.

Prepaid Non-Refundable Rate

Castle offers a pre-pay & non-refundable rate for selected properties at various times. To be eligible for this special rate, the full amount must be paid by the time of booking. All bookings are final and may only be altered by a qualified Castle Employee. Cancellation will result in a full stay charge.

Reservation Guarantee

Castle Resorts & Hotels cannot guarantee requests for specific units but will honor such requests when feasible based on availability at check-in. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of a similar or superior room type. All reservations are subject to change or cancellation if rooms become unavailable for reasons including, but not limited to, natural disasters or other acts of nature, damage to the property or maintenance problems, strikes, owner usage, sale of unit, changes in applicable law, or failure of other guests to vacate as scheduled.

On Site Representation

Front desk hours: 24 hours
Check-in: after 3 pm
Check-out: before 11 am

Pet Policy

Pets are not allowed in our guest rooms or hotel area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

Additional Terms & Conditions
    • Rates, restrictions, policies and all information are subject to change without notice.
    • Occupancy of the unit is subject to the house rules of the Spencer on Byron, which are applicable to all occupants.
    • Castle Resorts & Hotels reserves the right to terminate occupancy without a refund should violations of house rules occur.
    • At least one person from the confirmed party must register at the front desk during business hours and be the responsible occupant for the entire length of stay.
    • No subleasing is allowed.
    • All offers are subject to program availability.
    • Rates are listed in US dollars except where noted otherwise.
    • All published rates are commissionable to travel agents at 10%.