A deposit of 1 night plus tax will be charged at booking. The remaining balance will be collected upon arrival.

Castle will provide a full refund for cancellations made up to 72 hours prior to 3pm day of arrival. If a cancellation is made 3 days or fewer prior to arrival (including no-shows), all monies collected will be forfeited.

Please visit www.castleresorts.com/package-policy/ if you have booked a package deal or as a corporate club member to see specific deposit & cancellation policies, package inclusions, and a comprehensive list of all applicable terms & conditions for your selected package.

• • Room rates are subject to Hawaii General Excise Tax and Transient Accommodations Taxes, which currently totals 18.712%.
  • There is a daily amenity fee of $25 per day plus tax.

There is a 2 Night Minimum Stay for all reservations, except for stays from December 23 - January 2 when there is a 5 Night Minimum stay.

• • Children 17 and under stay free using existing bedding; total occupants including children cannot exceed the maximum occupancy of the confirmed room. Noncompliance with this policy can result in a supplemental per person fee an/or immediate cancellation of the right to occupy the unit.

• • Valet parking is available for $55 per night plus tax.
  • Optional housekeeping services are available for a nominal fee.

To be eligible for a qualified rate (Military, Senior, Kamaaina, Government, AAA/CAA, Commercial, Airline employee, Owner Club, Travel Agent, etc.) guests must present a valid form of identification at check-in. If you are unable to provide sufficient identification, Castle Resorts & Hotels will provide you with the best available rate at the time of check-in.

Castle offers a pre-pay & non-refundable rate for selected properties at various times. To be eligible for this special rate, the full amount must be paid by the time of booking. All bookings are final and may only be altered by a qualified Castle Employee. Cancellation will result in a full stay charge.

Unless you have booked a specific unit, Castle Resorts & Hotels cannot guarantee requests for specific units, but will honor such requests when feasible based on availability at check-in. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of a similar or superior room type. All reservations are subject to change or cancellation if rooms become unavailable for reasons including, but not limited to, natural disasters or other acts of nature, damage to the property or maintenance problems, strikes, owner usage, sale of unit, changes in applicable law, or failure of other guests to vacate as scheduled.

Front Desk is 24 Hours
After hours security provided on property
Check-in: 3 pm
Check-out: 11 am

Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

• • Rates, restrictions, policies and all information are subject to change without notice.
  • Castle Resorts & Hotels reserves the right to terminate occupancy without a refund should violations of guest rules occur.
  • No subleasing is allowed.
  • All offers are subject to program availability.
  • Rates are listed in US dollars except where noted otherwise.
  • All published rates are commissionable to travel agents at 10%.