Your card will be charged the required deposit.

A non-refundable $25 Reservation Processing fee will be charged at the time of booking.

Also, a cleaning fee will be applied to all bookings for stays and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes.

• 1-9 Nights Stay
  • Studios $110
  • 1 Bedroom $150
  • 2 Bedroom $175
• 10+ Nights Stay
  • Studios $165
  • 1 Bedroom $225
  • 2 Bedroom $260

Daily trash, towels and linens removed. Mid-stay clean every 4th day.

Yes, as long as the cancellation does not fall within the cancel period.

Please refer to our Policies Section below.

Please refer to our Policies Section below.

To modify or cancel your reservation, please call (800) 367-5004 or +1 (808) 545-3510.

Standard check in time is after 3pm HST and check out is before 12 noon HST.

Front Desk hours are from 6:00AM to 11:00PM. After hours arrivals are handled on a case-by-case basis.

You may request for early check in or late checkout, which will be subject to availability. Fees may apply.

If you made an online reservation, you will be receiving an email confirmation. Please check your spam/junk mail folder if you have not received anything. To reconfirm your reservation, you can call our customer representative at (800) 367-5004 or send us an email resinquiry@castleresorts.com.

Yes, you can upgrade to a larger suite or room with a view. Call us at (800) 367-5004 and a customer representative will be delighted to assist you.

We do not charge a resort fee.

You may make requests at the time of booking. Please note, requests are not guaranteed but we will do our best to accommodate all requests.

Yes, cribs are available for $20 per night and are subject to availability.

Yes, every room offers free high-speed Internet access via cable, as well as free wifi.

Optional housekeeping services are available for a nominal fee.

Stays of 10 nights or more will receive a mid-stay clean.

Our studio rooms offer kitchenettes and all other room types offer full-kitchens. Kitchens include a simple set of pots and pans, flatware, a rice cooker, toaster, blender, and coffee maker). All rooms have a washer/dryer and hair dryer. Complimentary coffee and laundry detergent are placed in room upon arrival, additional supplies available for only $1.00 each. Each room is equipped with a DVD player. For a full list of amenities, please visit our Guest Rooms page.

All our rooms are non smoking in compliance with state law.

Unfortunately we do not.

Complimentary bathroom amenities include shampoo, conditioner, body lotion, facial soap, and body soap.

No, but our property is located on Waikiki Beach.

Yes, we provide beach towels.

We have 15 floors and two elevators to service them.

Bedding selections are provided by request only and we do not guarantee the requested bedding type. We do, however, do the very best we can to accommodate your requests. Most additional bedrooms offer two twin beds that are placed together to form a king bed.

The lobby was renovated in 2005 and was recently upgraded with new furniture. Rooms are independently owned are therefore renovation varies by owner. We do have several newly renovated rooms in our inventory.

No, however there are a variety of options in our building and within a 1 block radius.

Currently, none of our properties offer meal packages, therefore, breakfast is not included.

We have four eateries on property including Subway, a hot dog stand, The Steak Shack, and Krunchies. All of these eateries provide take out and serve on disposable plates. There are also several restaurants within walking distance.

Public transportations are available from the airport to the property, including car, shuttle, taxi and public transit. Our properties do not offer airport shuttles or transfers.

We are the only beachfront condominium on Waikiki Beach. Please understand not all of our rooms are beachfront units.

Approximately 12 miles.

Yes, we call a taxi for you as needed and requested.

There is limited self parking for $35 per day and it is not guaranteed. Parking availability is reviewed upon check-in and if available a stall will be assigned at either the top deck or basement of the property. Unfortunately, we do not accept reservations for parking stalls.

All reservations require a deposit of one night plus Hawaii General Excise Tax to be charged at the time of booking. The remaining balance is due upon check-in.

The credit card used for the deposit must be in guest’s name or in the name of a member in the traveling party. The outstanding balance will be collected upon check–in, if not provided prior to arrival. Reservations are not confirmed until the initial deposit and reservation processing fee is received.

Refundable if cancelled 30 days or more prior to arrival, 29 days or less to arrival forfeits 1 night + General Excise Tax (including no-shows).

• A 50% deposit will be charged at the time of booking

• Remaining balance due 30 days prior to arrival

The credit card used for the deposit must be in guest’s name or in the name of a member in the traveling party. The outstanding balance will be collected upon check–in, if not provided prior to arrival. Reservations are not confirmed until the initial deposit and reservation processing fee is received.

100% refundable if cancelled 30 days or more prior to arrival. 29 days or less forfeits total payment

Please visit www.castleresorts.com/package-policy/ if you have booked a package deal or as a corporate club member to see specific deposit & cancellation policies, package inclusions, and a comprehensive list of all applicable terms & conditions for your selected package.

• • Room rates are subject to Hawaii General Excise Tax and Transient Accommodations Taxes, which currently totals 14.962%.
  • A non-refundable $25 Reservation Processing fee will be charged at the time of booking.
  • A check-out cleaning fee will be applied to all bookings and will be assessed by the property at check-out. Fees are per stay, per condo unit, plus taxes:
• 1-9 Nights Stay
  • Studios $110
  • 1 Bedroom $150
  • 2 Bedroom $175
• 10+ Nights Stay
  • Studios $165
  • 1 Bedroom $225
  • 2 Bedroom $260

Daily trash, towels and linens removed. Mid-stay clean every 4th day.

There is a 2 Night Minimum Stay for all reservations, except for stays from December 23 - January 2 when there is a 5 Night Minimum stay.

• • Children 17 and under stay free using existing bedding; total occupants including children cannot exceed the maximum occupancy of the confirmed room. Noncompliance with this policy can result in a supplemental per person fee an/or immediate cancellation of the right to occupy the unit.
  • Cribs are subject to availability and can be rented for $20 per night.
  • Rollaway Beds are subject to availability and can be rented for $30 per night.

• • Parking can be purchased for $30 per day.
  • Optional housekeeping services are available for a nominal fee.
  • You may use Castle's Island Grocery Delivery Service to order your groceries & have them delivered to your room prior to arrival or during your stay. Visit www.GoRamble.com. Fee applies

To be eligible for a qualified rate (Military, Senior, Kamaaina, Government, AAA/CAA, Commercial, Airline employee, Owner Club, Travel Agent, etc.) guests must present a valid form of identification at check-in. If you are unable to provide sufficient identification, Castle Resorts & Hotels will provide you with the best available rate at the time of check-in.

Castle offers a pre-pay & non-refundable rate for selected properties at various times. To be eligible for this special rate, the full amount must be paid by the time of booking. All bookings are final and may only be altered by a qualified Castle Employee. Cancellation will result in a full stay charge.

Unless you have booked a specific unit, Castle Resorts & Hotels cannot guarantee requests for specific units, but will honor such requests when feasible based on availability at check-in. Castle Resorts & Hotels reserves the right to substitute alternate accommodations of a similar or superior room type. All reservations are subject to change or cancellation if rooms become unavailable for reasons including, but not limited to, natural disasters or other acts of nature, damage to the property or maintenance problems, strikes, owner usage, sale of unit, changes in applicable law, or failure of other guests to vacate as scheduled.

Front desk hours: 6 am - 11pm
After hours security provided on property
Check-in: 3 pm
Check-out: 12 am
For after hours check-in and parking instructions, please call the property in advance at (808) 952-4500

Pets are not allowed in our guest rooms or resort area, with the exception of service animals. Noncompliance with this policy can result in a penalty fee and dismissal from the property.

• • Rates, restrictions, policies and all information are subject to change without notice.
  • Occupancy of the unit is subject to the house rules of the Waikiki Shore Association of Apartment Owners, which are applicable to all owners, guests and occupants.
  • Castle Resorts & Hotels reserves the right to terminate occupancy without a refund should violations of house rules occur.
  • At least one person from the confirmed party must register at the front desk during business hours and be the responsible occupant for the entire length of stay.
  • No subleasing is allowed.
  • All offers are subject to program availability.
  • Rates are listed in US dollars except where noted otherwise.
  • All published rates are commissionable to travel agents at 10%.